Poker stars Fix for scanner 20th January - Page 9
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  1. #81
    Member
    Join Date
    Jan 2011
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    30

    Default

    Hi,

    tried to install the file in my C:/Program Files/RVGSoftware/HoldemManager
    but when I try that I got an error message from WinRar :
    cannot creat stars.dll
    acces refuse (refused acces)

    What can I do?

    Thanks
    This sounds like a windows user problem. Try turning UAC off or simply extract the files on your desktop then paste them into the correct folder.
    Last edited by SOnions; 02-15-2011 at 03:28 AM. Reason: Added the quote

  2. #82
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
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    33,523

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    Please update to the latest beta - http://www.holdemmanager.com/Downloads/HmUpdate.exe

    For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select properties... then select "Run as admin" from the compatibility tab. Or turn off UAC completely and reboot.
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  3. #83
    Member
    Join Date
    Jul 2008
    Posts
    37

    Default

    I'm playing as PS and I just updated the 2 mentioned files but I still don't have any stakes to select from ...

  4. #84
    HM Support Patvs's Avatar
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    Feb 2009
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    If you can't select stakes, it's a license issue.
    Email sales@holdemmanager.com with your serial and ask if they can check if the license is enabled.
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  5. #85
    Junior Member
    Join Date
    Jan 2011
    Posts
    15

    Default names on stars

    the scanner is working as faf as the table names but the player info comes up as random characters still this is starting to become annoying as my scanner hasn't worked properly in almost two months what can i do to fix this please

  6. #86

  7. #87
    Senior Member
    Join Date
    Jun 2009
    Posts
    149

    Default

    I found at least 3 topics, including this, about the Stars scanner problem:

    http://forums.holdemmanager.com/tabl...rs-update.html

    http://forums.holdemmanager.com/tabl...h-january.html

    http://forums.holdemmanager.com/tabl...january-4.html

    I read different things and solutions, I saw comments related to version 1.11.05, etc. and I found difficul to know exactly what is actual and what was temporary solution at that time.

    Could you guys make me a favour of telling me what should I do / install knowing that:

    - I have 1.11.06a
    - I have Windows 7
    - I have not tried any files or whatoever refered in the above links

    Thanks
    Spec

  8. #88
    HM Support Patvs's Avatar
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    Feb 2009
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    Try to reinstall HoldemManager using the 93 mb full installer @ http://www.holdemmanager.com/Downloa...ager_Setup.exe

    Try to change the PokerStars lobby theme from Classic to BLACK (or vice versa)

    Manually run a a Windows Update and install all .net framework updates.
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

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