My HM2 doenst come up ffs. plz help fast.
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  1. #1
    Junior Member
    Join Date
    May 2013
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    Default My HM2 doenst come up ffs. plz help fast.

    I bought it smth like 3-4 days ago. At the begining it worked just fine, hud and everything.
    Now when i click on the HM2 icon its stuck on the welcome screen when it says The art + Science of poker.
    I cant play without it so plz help me asap
    Thanks.

  2. #2
    Junior Member
    Join Date
    May 2013
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    Default

    One more thing.
    When i close the software and try to relunch it a window pop up and says:
    "Holdem manager 2 is alreday running"
    please help me asap.

  3. #3
    Junior Member
    Join Date
    May 2013
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    Default

    Quote Originally Posted by Saboni View Post
    I bought it smth like 3-4 days ago. At the begining it worked just fine, hud and everything.
    Now when i click on the HM2 icon its stuck on the welcome screen when it says The art + Science of poker.
    I cant play without it so plz help me asap
    Thanks.
    ok i had the same problem as here :
    http://forums.holdemmanager.com/gene...not-start.html

    but now my hud is fucked up..
    He like having a delay on everything and doesnt show sats correctly.
    It stops after few hands the present the stats.
    Please answer me asap I paid for this software ffs.

  4. #4
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
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    Amsterdam, the Netherlands
    Posts
    33,523

    Default

    On which site are you playing? What type of games?

    If you play on PokerStars, read: http://forums.holdemmanager.com/bug-...s-showing.html



    Which Operating System, Firewall, and Anti-Virus are you using?

    For W7 and Vista you must set \holdem manager\holdemmanager.exe, hudfuncsapp.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager2 installation directory. Right click the executables and select properties... then select "Run as admin" from the compatibility tab.

    Add exceptions to the windows firewall for those files even if the firewall is turned off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily.

    Run a manual Windows Update and install all updates, including all .net framework updates.

    Turn off User Account Control: How to Disable and Turn Off UAC in Windows 7 « My Digital Life
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  5. #5
    Junior Member
    Join Date
    May 2013
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    Default

    OK, I find a solution in another forum here.
    Some one post the same problem as me and Admin told him to update smth and now holdem manger is up.
    But my hud doesnt work !!
    what now can u please help me asap !?

  6. #6
    You're out! udbrky's Avatar
    Join Date
    Jul 2008
    Posts
    20,898

    Default

    Please follow these steps completely:

    http://forums.holdemmanager.com/bug-...s-showing.html

    We will need the answers to the questions in the thread as well as the log.
    Regards udbrky (Chris)

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