ongame tables stop opening after about 10 mins of play

[Partylurker]

I play on Betsafe, when Hem autoimport is running I cant open any new tables after playing for 5-10 mins. They just open up black with the betsafe logo in the middle and also the only way to close them after this happens is to force it from task manager.

I have user account ctrl turned off. Computer is a power rig with monster specs. I do use 3 Monitors at the same time, dunno if this is revelant or not.

Cheers

[ankan666]

I have the exact same problem. I play on goalwin.

[netsrak]

Which HM version are you using?

If its 1.11.05e can you please try an older release like 1.11.05d?

FAQ - Hold'em Manager Poker Tracking Software :: Download Links For Past Builds

[Partylurker]

Yes 05e. I tried 05d as well but it did not help.

Cheers

[netsrak]

Please delete the ongame handhistory file or move it to a different folder and try again.
And can you please to enable table preferences -> force on top?

please attach your holdemmanager.config file from c:\program files(x86)\rvg software\holdem manager\config folder (or something similar depending on your installation). it may be just called holdemmanager if you've extentions turned off.

[Partylurker]

Please delete the ongame handhistory file or move it to a different folder and try again.
And can you please to enable table preferences -> force on top?

please attach your holdemmanager.config file from c:\program files(x86)\rvg software\holdem manager\config folder (or something similar depending on your installation). it may be just called holdemmanager if you've extentions turned off.

I dont know what file is the ongame handhistory file, but I tried to use a completely different ongame client (betfair) with the same result. Tried Force on top as well.

I attached my config folder as a rar zip as its not possible to attach folders.

Cheers

[netsrak]

I asked for a file not for a folder but no problem - the file is included.
The configuration looks fine for me although you have many pokerclients included.

Please try the following:
- remove all the auto-import folders except the one you want to test
- create a new database for a test and switch to this database.
- run a test with this configuration.
Does it still happen?

[Partylurker]

Removing all other autoimport folders seems to have solved the problem. Played a 1000 hand session with no probs. Hopefully the problem will stay away

[netsrak]

Thanks for the feedback

[elnabo]

i have the same problem i've done that and its always the same :S
i bought a new HD and instaled win 7 32 bit and holdem only a it still happens, so it cant be the new database and i only have to folder in autoimport the one of the userdata\....\p5\ and the one of the poker software. please help me