HEm shows no winnings 4 tourneys played at ongame
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  1. #1
    Junior Member
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    Default HEm shows no winnings 4 tourneys played at ongame

    i dont know why but the holdem manager only shows the how much buy ins i paid which place i made but sadly i cant see how much i won. i tried 2 find any options but wasnt able to fix this problem

  2. #2
    HM Support Patvs's Avatar
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    You imported the hands into 1.11.05e??

    Email us a handhistory to support@holdemmanager.com
    that currently is wrongly categorized.
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  3. #3
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    i have the latest version installed. i have this problem with all tourneys i played. they are around 500 so should i send u all hand histories?

  4. #4
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    how about moving this to the right forum.

  5. #5
    HM Support Patvs's Avatar
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    Just sent one tourney handhistory of each specific buyin.

    (and I'm moving this thread to the bugs forum)
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  6. #6
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    where or how can i send the histories?

  7. #7
    HM Support Patvs's Avatar
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    sent them to support@holdemmanager.com

    Mention in the email what the buyin SHOULD be.

    (and you can find the handhistories in your archive folder, default C:/HMArchive)
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    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  8. #8
    *** HM3! *** fozzy71's Avatar
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    Ongame started recording the buyin amounts a while back and we do record
    that correctly, however these are all MTT's so you will need to manually
    update the results. Ongame, like many other sites do not write enough detailed tournament summary info for us to calculate results automatically.

    I believe Ongame may have started writing summaries, that you can request via email, but we dont have support added for them yet. If you can get detailed tournament summaries for individual tournament hand history files, please send them to us in support so we can try to add support in the future.

  9. #9
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    What about importing from Sharkscope Table?
    Something like
    "GameID Date (WJGMT) Type EntryFee Position Profit
    S-2962-7675 19-Jan-11 18:43 NL Holdem [Turbo : Blinds level increase faster than normal.] $3 8/30 -$3.30"

    Or it can be by simple script converted into other form (profit+buy-in+fee=winnings). Can you show us, how exactly should .txt file look like to be correctly imported into HM?

  10. #10
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    Quote Originally Posted by M0RGAN View Post
    Can you show us, how exactly should .txt file look like to be correctly imported into HM?
    well, i dont know how i should be able to show you how the file has to look correctly. i will ask bwin after the hand histories after i played a tournament and sent the HH via email to you.

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