FT - Hand import error on 1.13.01

[fozzy71]

hi again,
yes, main says "1.13.01 internal" and table manager is 1.12.10c, no non-default path.
guess i´ll make some screenshots, maybe u guys know what to do then, thanks for the help.

Thank you we should be able to help you solve this via email once we get the requested files. If we can't solve it easily via email we can schedule a remote support session to help you directly.

[elekadammate]

Hi!

I have the same problem as Fistor have. What is the solution?

Thank you,
elekadammate

[fozzy71]

Hi!

I have the same problem as Fistor have. What is the solution?

Thank you,
elekadammate

Here is the latest internal HM1 update - http://www.holdemmanager.com/Downloa..._24May2013.exe

There are some significant fixes for FTP tourney HUD issues in the above build but we are still waiting on the HM2 beta branch merge to address some other HM1 tourney issues (mostly parsing related). Some of the issues addressed in the above build are: HUD mixing omaha and holdem, Rush HUD issues, SNG/MTT HUD issues caused by the last FTP update. The next update we post later this weekend or early next week should have a lot of parsing/results issues that were being caused by the last hand and/or summary not importing.

If you continue to have problems with no HUD on tournaments we are going to need some screen shots and files sent -

Please reproduce the problem and post a screen shot of your desktop - Capture a Screen Shot of your Desktop or the Active Window in Windows

with the following:

1) The table manager
2) The tables (including one with no stats)
3) The ...handhistory\screenname folder.
4) The "\rvg software\holdem manager\importing\hud data" folder AND the \appdata\roaming\hem data folder.

Please Zip these folders and email them, with a link to this thread and your forum name, to support@holdemmanager.com

Please make 3 and 4 the detailed view with the dates and file sizes etc.