Problem with Full Tilt tournaments' imports
Results 1 to 8 of 8
  1. #1
    Junior Member
    Join Date
    May 2013
    Posts
    5

    Default Problem with Full Tilt tournaments' imports

    Hi!

    I bought the HM2 some days ago. And I asked my all MTT handhistories from Full Tilt to import them in the HM2.
    I got a very big txt from FT. (900MB)

    The import took several ours, and finally the result is not suitable. I think it imported just a few part of the hands. But it write that the import finished succesfully.

    When I watch the reports the number of my MTTs, Net Winnings etc are completely wrong.

    What could be the problem?
    How can I import the whole txt file? Should I download a patch? Or is the txt too big? (In that case what can I do?)

    (I tried it for the first time a week ago, so I don't think that the latest FT refresh caused the problem.)

    I would like to see an appropriate statistic about my games So I hope that I can get some kind of help.
    Thank you.

  2. #2
    You're out! udbrky's Avatar
    Join Date
    Jul 2008
    Posts
    20,898

    Default

    Please create a new database.

    1) Click the database name in the bottom right corner (2nd in)

    2) Click the green + sign

    3) Name it, click ok.

    4) Import the hands from c:\hm2archive

    Did you get the tournament summaries as well?
    Regards udbrky (Chris)

  3. #3
    Junior Member
    Join Date
    May 2013
    Posts
    5

    Default

    Quote Originally Posted by udbrky View Post
    Please create a new database.

    1) Click the database name in the bottom right corner (2nd in)

    2) Click the green + sign

    3) Name it, click ok.

    4) Import the hands from c:\hm2archive

    Did you get the tournament summaries as well?
    No I didnt get it. Is it problem?

  4. #4
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
    Posts
    33,523

    Default

    If you played MTTs, the 'handhistory file they sent you' does not contain information of your winnings/finish position, etc.

    Therefore all your results are wrong in HoldemManager. (the games will show up as if you lost ALL of them).
    Request your results/summaries from them as well for all tournaments.
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  5. #5
    Junior Member
    Join Date
    May 2013
    Posts
    5

    Default

    I contacted with Full Tilt Poker. I asked for their the hand history and summary. They sent the hand history txt formation and tournament summary xls formation. I imported both of files but wasnt good it.What can I do it so it is works?
    Last edited by Attosz88; 05-18-2013 at 05:42 AM.

  6. #6
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
    Posts
    33,523

    Default

    It seems Full Tilt in their relaunch changed the formatting of their 'results' file.
    We have a bugticket on this to support this new format, bugticket HM-6261. I've added your email address to the bug ticket, so you'll be automatically notified when it is fixed
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  7. #7
    Junior Member
    Join Date
    May 2013
    Posts
    5

    Default

    Thank you for the response.

    Can I ask how much time to fix the problem? Days or about a week, or a month?

  8. #8
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
    Posts
    33,523

    Default

    I have no eta when this will be fixed.
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

Similar Threads

  1. Full Tilt Multientry Tournaments
    By sakau2007 in forum Manager General
    Replies: 4
    Last Post: 04-03-2011, 06:57 AM
  2. HUD - Problems in tournaments on Full Tilt
    By rdinizBR in forum Manager General
    Replies: 5
    Last Post: 03-13-2011, 05:04 AM
  3. hud in full tilt tournaments
    By pawelplayer in forum Manager General
    Replies: 10
    Last Post: 02-17-2011, 03:47 AM
  4. full tilt tournaments
    By pawelplayer in forum Manager General
    Replies: 4
    Last Post: 01-27-2011, 12:18 PM
  5. HUD not working for Tournaments on Full Tilt
    By mic23 in forum Manager General
    Replies: 1
    Last Post: 11-23-2009, 01:44 PM

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •