TN not working after recent update - Page 2
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  1. #11
    HM Support sideshow's Avatar
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    Aug 2011
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    2,605

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    Please send a copy of the following files to support@alxsoftware.com and I'll check them over for errors:

    1) Your TNFTLog and TNFTConfigAutoLoad files. You will find them in C:\Program Files\TableNinjaFT

    2) A screen shot of your desktop with a table and your HUD displayed. See instructions at How to make screenhot? Taking screenshots is fast and free. No software to download Please send the screen shot even if you don't have a HUD or custom table theme.
    ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, you can do so here: Leave Feedback

  2. #12
    Member
    Join Date
    Aug 2011
    Posts
    45

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    The program crashed periodically for half a year and could not fix it, and now it happens all the time. Promised support to the middle of August. Where?

  3. #13
    HM Support sideshow's Avatar
    Join Date
    Aug 2011
    Posts
    2,605

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    We have had no other reports of this happening, Please send a copy of the following files to support@alxsoftware.com and I'll check them over for errors:

    1) Your TNFTLog and TNFTConfigAutoLoad files. You will find them in C:\Program Files\TableNinjaFT

    2) A screen shot of your desktop with a table and your HUD displayed. See instructions at How to make screenhot? Taking screenshots is fast and free. No software to download Please send the screen shot even if you don't have a HUD or custom table theme.

    Support for TN1 will not end in August a set date has not yet being confirmed.
    ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, you can do so here: Leave Feedback

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