No import on FTP
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  1. #1
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    Default No import on FTP

    Since yesterday's update, no h/h files are importing, whether for zoom or sngs.

  2. #2
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    Default

    Nvm, no need to reply to this; I've seen the sticky...

  3. #3
    HM Support Patvs's Avatar
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    Here is an Alpha version for a fix for Full Tilt Poker Cash and Rush games.


    http://www.holdemmanager.com/Downloa...AutoUpdate.exe


    IMPORTANT: This is an alpha build that has not received the normal testing a beta build would receive before we make it available to the public. We are releasing this earlier than usual to make sure that people get a fix for the Full Tilt Poker Update that broke importing and the HUD.


    **We recommend only using this for Full Tilt Players that play cash games**
    Tournaments still have issues that may require a re-import if you do use this build. We are doing our best to get a tournament fix out as soon as possible but the updates for tournaments were more significant and will need some additional time.


    If you do not play on full tilt then it is highly recommended not to download this version and wait for the next beta version.
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  4. #4
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    Default

    I play mostly tournaments, so plse let me know when there is a sng update.

    Thanks

  5. #5
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    Default

    Is there an alpha version for HEM 1 too ?
    Last edited by Thuen88; 05-09-2013 at 07:00 PM.

  6. #6
    You're out! udbrky's Avatar
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    I have added you to be notified when hmone-228 is resolved.
    Regards udbrky (Chris)

  7. #7
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    Quote Originally Posted by udbrky View Post
    I have added you to be notified when hmone-228 is resolved.
    I would like to be added too , please let me know when is solved for sngs and MTT on FTP.

  8. #8
    HM Support Patvs's Avatar
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    Quote Originally Posted by JenS0701 View Post
    I would like to be added too , please let me know when is solved for sngs and MTT on FTP.

    I've added your email address to the bug ticket, so you'll be automatically notified when it is fixed
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  9. #9
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    I tried the alpha version today for FTP Rush:

    • It is importing, somewhat.
    • The HUD is displaying, although not updating every hand.
    • There is a major discrepancy between imported hands and my actual results - I'm missing about 150bb worth compared to my cashier over 2000 hands.
    • Hands are not being archived.
    • I checked the import history and found two errors where the HH was randomly cut off, however those are not the cause of my discrepancy as I folded both hands preflop.

  10. #10
    You're out! udbrky's Avatar
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    Please zip and email the original hand history and tournament summaries (for Stars, FTP, and Pacific) files from c:/hmarchive and/or c:\hm2archive

    files are zipped by right clicking - send to - compressed folder

    For multiple files, copy to a folder, then zip them.

    For any hands that do not import and are not messed up from FTP. Zip and email to support@holdemmanager.com with a link to this thread.
    Regards udbrky (Chris)

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