Full Tilt poker may 08, 2013 update HUD is not working on HEM 2

[Patvs]

Try using the TableFinder on the table http://hm2faq.holdemmanager.com/ques...esNotAppear%3F


If the HUD still won't show up, email us a screenshot of your HM2 + the MTT table to hm2support@holdemmanager.com

[TheImprover]

Try using the TableFinder on the table http://hm2faq.holdemmanager.com/ques...esNotAppear%3F


If the HUD still won't show up, email us a screenshot of your HM2 + the MTT table to hm2support@holdemmanager.com

Email sent for your attention, cheers

[TheImprover]

Any updates on the Hud for the re-entry and rebuy games? I have stopped playing them due to there been no Hud for these games.

[udbrky]

Please update to this version

http://www.holdemmanager.com/Downloa...AutoUpdate.exe

After downloading, you should right-click the file, go to properties and click unblock. Then, right click the file and run as administrator.

If you continue to have problems, If you continue to have problems, please use the tool in the following link to send a HUD Report - http://hm2faq.holdemmanager.com/ques...Reporting+Tool

Please reproduce the problem and attach:
- a screen shot of the table/desktop
- a hand history for the table
- a screenshot of the Active Sessions tab and/or Sessions Report that also includes your windows clock in the picture
- Please attach your holdemmanager.config file from C:\Users\YourName\AppData\Roaming\HoldemManager.
- Please send a log file as well - http://hm2faq.holdemmanager.com/ques...ger+Support572

Please zip and email the requested files to hm2support@holdemmanager.com and let us know that you also sent a hud error report.


If you can not see the 'Waiting for hands...' HUD please try using the Table Finder and then you should be able to use the 'Report a HUD Problem' menu - http://hm2faq.holdemmanager.com/ques...+not+appear572

You can sometimes use that Table Finder tool to attach the HUD to tournaments that don't show the HUD automatically while we work on a fix based on the information sent in your hud error report. If so, you will need to use the Table Finder each time you get moved to a new table.

[TheImprover]

I have HM1, the link above is for HM2

[udbrky]

Ah, this is the HM2 forum, so we would not know that.

Please update to this version:

http://www.holdemmanager.com/Downloa..._05Aug2013.exe

If some are not showing:

Please reproduce the problem and post a screen shot of your desktop - How to Take a Screen Shot in Windows

with the following:

1) The table manager
2) The tables (including one with no stats)
3) The ...handhistory\screenname folder.
4) The "\rvg software\holdem manager\importing\hud data" folder AND the \appdata\roaming\hem data folder.

Please Zip these folders and email them, with a link to this thread and your forum name, to support@holdemmanager.com

Please make 3 and 4 the detailed view with the dates and file sizes etc.

Please send as well a screenshot of the table created by running Software | Catch22

For info on using winspy, see this: howtousewinspy - fozzy71's library

To attach it to a thread in the forums, look below the post reply button when you start a new thread and you'll see a Insert Image button. Click this and attach the file.


Send this information to support@holdemmanager.com with a link to your post.