Instand HH bug (which you have ignored for 6 months)
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  1. #1
    Junior Member
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    Oct 2008
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    Default Instand HH bug (which you have ignored for 6 months)

    Hello. I hope this bug gets more atenttion here than in our email exchange (where there has been no improvement in 6 months).

    I have reported a bug in the instant HH viewer of HEM. I seem not to get focus on the pop-up. I can't c/p a HH and I have to click the X like 20 times before I can even close the window.

    Please finally help me.

  2. #2
    Tech Support Manager morny's Avatar
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    Do you run a program called Ultramon which helps using 2 monitors?

    Who were you dealing with by email?
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  3. #3
    Junior Member
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    Yes I am running ultramon. Hmm is there a fix or do I just have to stop using it?

    I'm dealing with email since when this bug appeared (I guess it was more than 6 months ago) all that excisted was the 2p2 thread and RVG's email. I posted in the 2p2 forums a long time ago and when I did not get help I emailed RVG who tried to help but couldnt. Then he forwarded our email chat to someone else who never replied.

  4. #4
    Tech Support Manager morny's Avatar
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    Yeah this is caused by ultramon, if you disable it then it will work. I'll see if theres anything that can be done on our end
    --------------------------------------------------------------------------------------------------------------------
    We welcome any feedback on any solutions we provide, this helps us to provide better quality solutions in the future.

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