Hardware profile on my machine has no changed .
I just changed my ssd IDE mode to AHCI mode,
and update mainboard new driver software
And i restored SSD to IDE mode, HM2 is ok.
Hardware profile on my machine has no changed .
I just changed my ssd IDE mode to AHCI mode,
and update mainboard new driver software
And i restored SSD to IDE mode, HM2 is ok.
Last edited by 571199380; 04-27-2013 at 05:27 PM.
It possible your machine-code can change if you update a driver, or change a BIOS setting.
When this occurs the license server thinks you're running HoldemManager on a new/different computer.
To fix this, reset the serial:
we have launched a new online form for resetting your own serial codes.
This can be used to clear a code so that it can be used on a different pc or clear a code if your hardware profile changes and it doesn't allow you to continue.
Please go to Hold'em Manager Poker Software - Best Poker Tracking Software and signup with a new login name and password or use your existing account. After that, simply navigate to "Upload License Code" and you can quickly add your serial code and reset it whenever you need to.
Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.
If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here
thank you very much . I have solved this problem
Click the button reset all profiles
reset all profiles will deactivate the code on the current computer
and you can then reinstall using this license on up to 2 new or existing computers
Thank you for letting us know it solved your problems.