I have win7, 2 users on 1 PC, with one user all is fine, everything is working, but with second user, i can't open HM2. What is solution?
I have win7, 2 users on 1 PC, with one user all is fine, everything is working, but with second user, i can't open HM2. What is solution?
- If your windows user name has any unique 'cyrillic characters' you may need to create a new windows user with a single EN-US name without any special characters.
- Uninstall HM2 (and HM1 if it is installed)
- Create a new windows user in the Control Panel > User Accounts. Make sure it is an Administrator account and has no unique characters in the name (only characters from EN Alphabet)
- Reboot the PC
- Log in to the new windows user account
- Now Delete C:\ProgramData\XHEO INC\SharedLicenses\ Holdem Manager 2.lic (XP Users can find the file at C:\Documents and Settings\All Users\AppData\XHEO INC\SharedLicenses\ Holdem Manager 2.lic)*
- Reinstall HM2 - http://www.holdemmanager.com/downloa...er_2_Setup.exe
- and try to register again.
- If that works, you can reboot, log in to your normal user, and test to make sure everything works before you delete the temporary user.
*You will need to show system and hidden files. See this tutorial for showing system and hidden files:
http://hm2faq.holdemmanager.com/ques...in+Windows%3F+
Regards udbrky (Chris)
Tnx for help, uninstall and re-install helps!
Thanks for the update. Please do not hesitate to contact us again if you have any other questions.