Error while apply player cache upgrade

[SuperSized]

Hi, just upgraded to last internal and it says there is an update to player cache. I apply the update and it says it's successful and then an error box pops up saying "An error accurred while receiving the imported file list: ERROR: XX))!: could not read block 0 relation base/16865/16915: read only 0 of 8192 bytes.

I just rebuilt a new database, and would like to avoid having to build a another one.

[SuperSized]

It just keeps on trying to apply this upgrade and then when it fails, I have no HUD. If I try to cancel the upgrade, it tells me you need to revert back to version 1.05.09 to repeat this process.

[SuperSized]

I figured a work-around by backing up the database and restoring the database to a new database and applying the upgrade. I haven't tested the HUD yet, but upgrade seem to have worked.

[SuperSized]

It appears like the majority of my stats are missing in the new database as I don't have any stats on anyone. The new database works fine, so I guess I will have to build a new one.... again.

[Patvs]

ERROR: XX))!: could not read block 0 relation base/16865/16915: read only 0 of 8192 bytes.

.

This is a sign of a corrupt database. You could try to reindex the database. If that doesn't resolve it reimport your hands into a new empty database. Afterwards backup your database.

[SuperSized]

I rebuilt part of the database in a new database and it has been corrupted again. Rolling back to the old stable version.

[udbrky]

This could be permissions issues, a Windows issue, a disk issue, or something specific to these hands.

1) Please make sure you are installing on an administrator account and running as an administrator.

2) Please turn off UAC.

3) You'll need to add:
- hmupdate.exe (only exists during update)
- holdemmanager.exe
- hudfuncapps.exe
- postgres and pg_ctl, your poker client .exe
- table ninja.exe
- notecaddy.business.dll and notecaddy.contents.dll from the modules folder in holdemmanager's program files folder (you might have to type in the names in some firewalls, they do not show)

to the exceptions list in your firewall and antivirus. ****

4) Make sure that windows is fully updated. Keep checking for updates until it says twice five minutes apart that there are no more updates available.

5) You need to make sure that this folder*,

8/7/Vista: C:\Users\username\AppData\Roaming\HoldemManager\

XP: C:\Documents and Settings\User_name\Application Data\HoldemManager

as well as c:\programfiles\holdemmanager2, c:\hm2archive, c:\hmarchive and your site's hand history folder are each not read only** and that all permissions are set to full for your user name. ***

* You will need to show hidden files. See this tutorial for showing system and hidden files:

http://hm2faq.holdemmanager.com/ques...in+Windows%3F+

See the location here for win 7:

http://www.udbrky.com/hmsupport/configfile.PNG

See the location here for win xp:

http://www.udbrky.com/hmsupport/configfile.PNG

** You will need to right click the folder, open properties. At the bottom in Attributes, uncheck the Read-Only. The folder will continue showing read only after that, this is an issue in Windows

*** This is in Properties as well, in Security.

****Please see this guide for Windows Firewall:

http://hm2faq.holdemmanager.com/ques...ender+Problems

Please see this FAQ for setting permissions and unchecking read only:

http://hm2faq.holdemmanager.com/ques...olders+HM2+use

1) Click start - accessories
2) Right click command prompt
3) Choose Run as Administrator

Type:

sfc /scannow

Hit enter

4) Please schedule a disk check:

chkdsk /f /r C:

5) Hit enter

6) Restart your computer.

Afterwards, it will either show there are no integrity problems, or give a location for a file with errors. If this happens, please send us that file.

[udbrky]

This could be permissions issues, a Windows issue, a disk issue, or something specific to these hands.

1) Please make sure you are installing on an administrator account and running as an administrator.

2) Please turn off UAC.

3) You'll need to add:
- hmupdate.exe (only exists during update)
- holdemmanager.exe
- hudfuncapps.exe
- postgres and pg_ctl, your poker client .exe
- table ninja.exe
- notecaddy.business.dll and notecaddy.contents.dll from the modules folder in holdemmanager's program files folder (you might have to type in the names in some firewalls, they do not show)

to the exceptions list in your firewall and antivirus. ****

4) Make sure that windows is fully updated. Keep checking for updates until it says twice five minutes apart that there are no more updates available.

5) You need to make sure that this folder*,

8/7/Vista: C:\Users\username\AppData\Roaming\HoldemManager\

XP: C:\Documents and Settings\User_name\Application Data\HoldemManager

as well as c:\programfiles\holdemmanager2, c:\hm2archive, c:\hmarchive and your site's hand history folder are each not read only** and that all permissions are set to full for your user name. ***

* You will need to show hidden files. See this tutorial for showing system and hidden files:

http://hm2faq.holdemmanager.com/ques...in+Windows%3F+

See the location here for win 7:

http://www.udbrky.com/hmsupport/configfile.PNG

See the location here for win xp:

http://www.udbrky.com/hmsupport/configfile.PNG

** You will need to right click the folder, open properties. At the bottom in Attributes, uncheck the Read-Only. The folder will continue showing read only after that, this is an issue in Windows

*** This is in Properties as well, in Security.

****Please see this guide for Windows Firewall:

http://hm2faq.holdemmanager.com/ques...ender+Problems

Please see this FAQ for setting permissions and unchecking read only:

http://hm2faq.holdemmanager.com/ques...olders+HM2+use

1) Click start - accessories
2) Right click command prompt
3) Choose Run as Administrator

Type:

sfc /scannow

Hit enter

4) Please schedule a disk check:

chkdsk /f /r C:

5) Hit enter

6) Restart your computer.

Afterwards, it will either show there are no integrity problems, or give a location for a file with errors. If this happens, please send us that file.