HEM Support wants my credit card information and billing address when payment flagged
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  1. #1
    Junior Member
    Join Date
    Apr 2013
    Posts
    4

    Default HEM Support wants my credit card information and billing address when payment flagged

    I bought HEM2 yesterday and it approved according to my account. I did not receive an email with a key to activate. I emailed sales support and they responded by asking my address and credit card information. Never have i seen a support group ask for credit card/security code when my payment is already approved...

  2. #2
    Junior Member
    Join Date
    Apr 2013
    Posts
    4

    Default

    oops! they wanted the address associated with the credit card, not the actual numbers! my bad!

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