Tournament lobbies not closing properly
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  1. #1
    Member
    Join Date
    Jul 2009
    Posts
    39

    Default Tournament lobbies not closing properly

    Hello, after the recent update, only some of my tournament lobbies close after they are finished.

    The setting I am referring to is under the "Opening/Closing" tab, then "Automatically close finished tournaments after X seconds"

    Currently I have it set to 1 second. Also the box "Close tournament lobby" is checked.

    Thanks.

  2. #2
    Former TNPS Support Fool's Avatar
    Join Date
    Sep 2009
    Posts
    2,052

    Default

    There is currently a problem with tournament closing caused by a recent update. We are working on a fix for this and will release a new version of TableNinja as soon as we can.

  3. #3
    Junior Member
    Join Date
    Jul 2014
    Posts
    2

    Default

    I'm facing same problem today (just bought and installed TN2) with my Sit & Go tournaments.
    My SNG Sensei manages to open SNGs I want but just doesn't close the tourney lobbys after them. :S
    I have same settings as wpr101...

  4. #4
    HM Support sideshow's Avatar
    Join Date
    Aug 2011
    Posts
    2,605

    Default

    Please reproduce issue, then go to TableNinja 2 > Help > Contact Support and click the "Send logs to TableNinja" button. Then send a copy of that ZIP file to support@tableninja.com to check it over for errors.
    Also please send a screenshot of your desktop with a table and your HUD displayed. See instructions Home - Browser Automation, Data Extraction and Web Testing Software | iMacros Please send the screenshot even if you don't have a HUD or custom table theme.

    Please also briefly describe what is happening in the email.
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    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, you can do so here: Leave Feedback

  5. #5
    Junior Member
    Join Date
    Jul 2014
    Posts
    2

    Default

    Quote Originally Posted by sideshow View Post
    Please reproduce issue, then go to TableNinja 2 > Help > Contact Support and click the "Send logs to TableNinja" button. Then send a copy of that ZIP file to support@tableninja.com to check it over for errors.
    Also please send a screenshot of your desktop with a table and your HUD displayed. See instructions Home - Browser Automation, Data Extraction and Web Testing Software | iMacros Please send the screenshot even if you don't have a HUD or custom table theme.

    Please also briefly describe what is happening in the email.
    Resolved the issue but now i can't get my tables to pop up properly.
    Basically I want them to act just like pokerstars, pop up when action is required.
    But no matter how I arrange my setting TN2 doesn't respond the way I want it.
    I only want table ninja to automatically sign me in the tournaments, nothing else.
    It would be neat if those popup setting could be disabled or something.

  6. #6
    You're out! udbrky's Avatar
    Join Date
    Jul 2008
    Posts
    20,369

    Default

    Please send a screenshot of your table layout screen to support@tableninja.com with the log file.
    Regards udbrky (Chris)

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