HUD bug with Pstars 4-max, 8 max tables, HUD moving around

[shwza]

I have had this problem for a while. it was suggested to delete my config and pospref files, but they delete all of my stats and position preference for all my settings, which is a pita, so i have set it back to how it was for now.

Anyway, what happens is, when i play stars Quintuple shootout (4 max seated) or the 8-max tourneys, my HUD appears after a few hands(usually in the wrong spot, again) then when i move them or try to use table manager to move them, they dont go to the right spot.

So i go to "table preferences" click "card alignment" and realign all my positions, AGAIN, then click apply, then click table manager and "save positions"('restore positions' does not do anything before realigning again).

Now comes the fun part. For no apparent reason, while the hands are playing, certain peoples stats move all over the place, its really really annoying. E.g. say i have 4 players(p1, p2, p3, p4). P1 will fold or whatever and the stats for P2 and P3 will swap with each other, or something even more random. I have asked support but i cant get it fixed can anyone help or have had the same problem??

[netsrak]

You should arrange a remote session with support.

[shwza]

hey ok thanks, how do i go about doing that?

[Patvs]

Update to http://www.holdemmanager.com/Downloads/HmUpdate.exe

And did you setup the seating preferences for Stars?
Read: FAQ - Hold'em Manager Poker Tracking Software :: Setup Preferred Seating For Poker Stars

[shwza]

thanks for getting back, but i have already updated to 1d.

[morny]

email support@holdemmanager.com for a teamviewer session

[netsrak]

Please schedule a remote support session with our support. Email support@holdemmanager.net, with a link to this thread and your forum name, so we can setup a Teamviewer session.