replayer does not show stats
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  1. #1
    Junior Member
    Join Date
    Nov 2010
    Posts
    3

    Default replayer does not show stats

    I downloaded newest version of HM installed and when I tried to play some hands in replayer it took extremely long time to display..Sometimes even more than 10mins..I did the same before I installed the new version but it was not that long..Is there some way how to shorten this process of uploading stats or is it normal that it takes such long period of time?Ty for answer

  2. #2
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
    Posts
    33,523

    Default

    The replayer should open instantly and replay the hand.

    Which Operating System, Firewall, and Anti-Virus are you using?

    Please update to the latest beta - http://www.holdemmanager.com/Downloads/HmUpdate.exe

    For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select properties... then select "Run as admin" from the compatibility tab.
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

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