Hands don't import when changing tables in tournaments
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  1. #1
    Junior Member
    Join Date
    Aug 2010

    Default Hands don't import when changing tables in tournaments

    Tried doing a search, but I've noticed this problem that whenever I change tables the hand does not get imported during a tournament. Then the problem escalates when I'm trying to analyze in SNGWiz. For instance, I notice a key hand is not showing due to the issue that either Full Tilt is unable to save the first hand when I'm moved to another table or that Hold 'Em Manager cannot import this hand.

    Just hoping that this issue can be easily rectified. Thank you for your help!


  2. #2
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Amsterdam, the Netherlands


    Which Operating System, Firewall, and Anti-Virus are you using?

    For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select properties... then select "Run as admin" from the compatibility tab.

    Also add Fulltiltpoker.exe, holdemmanager.exe to the exceptions list of the firewall.
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

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