HUD stats rotate unpredictably around the table
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  1. #1
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    Default HUD stats rotate unpredictably around the table

    Hi support,

    Recently I installed hm1 on a new laptop. Got everything setup properly again, but I don't get my HUD working. At first it was lagging, so I replaced the blitz file and this was solved.

    Right now it shows the stats for the right players in the actual hand, but they rotate every other hand. I have tried the latest official release and also the internal beta. Same problem with both.

    I play 6max zoom games at pokerstars. I've set up my preferred seat #3. Also tried #1 through #6, no luck.

    I didn't have this problem on my previous laptop. So it is probably some setting which I got wrong. I turned off prefetch at site options, since this is for regular tables I believe.

    Please help.
    Sam

  2. #2
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    So there happens to be some kind of clockwise pattern.

    When I am in the BB, my stats are in the BB as well. (correct)
    When I am UTG, my stats are with MP. (one to my left)
    When I am MP, my stats are with the BTN. (two to my left)
    When I am CO, my stats are in the BB. (three to my left)
    When I am BTN, my stats are with MP. (two to my right)
    When I am SB, my stats are with the BTN. (one to my right)

  3. #3
    You're out! udbrky's Avatar
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    Default

    Please update to this version:

    http://www.holdemmanager.com/Downloa..._20Feb2013.exe

    Add:

    - holdemmanager
    - hmimport
    - hmhud
    - all of the easyhook, blitz.dll files and the stars/stars inject files in the hm program files folder - - For windows firewall, you will have to type in the names of these files.
    - pokerstars.exe and pokerstarsupdate.exe files
    - postgres and pg_ctl files from postgres\bin

    to your exceptions in your firewall and antivirus.

    Make sure all are running as administrator.

    Please see this guide for Windows Firewall:

    http://hm2faq.holdemmanager.com/ques...ender+Problems

    If you continue to have problems, please reproduce the problem, describe exactly what you were doing, and attach your zoom file -

    from c:\programfiles\rvgsoftware\holdemmanager\importin g\logs
    Regards udbrky (Chris)

  4. #4
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    So I add those files to my firewall exceptions and also clicked View > Remember Table Positioning in the PS lobby. And now all the stats show correctly from the first hand until the end. Great!

    However, hero's own stats disappeared completely. I have Disable Hero in HUD opt out.

  5. #5
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    However, hero's own stats disappeared completely. I have Disable Hero in HUD opt out.
    Is it possible to show hero session stats while playing zoom? If yes, how?

  6. #6
    HM Support Patvs's Avatar
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    HM1, it's normal it won't show the HERO HUD panel for Zoom.
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  7. #7
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    Quote Originally Posted by B3lly View Post
    So there happens to be some kind of clockwise pattern.

    When I am in the BB, my stats are in the BB as well. (correct)
    When I am UTG, my stats are with MP. (one to my left)
    When I am MP, my stats are with the BTN. (two to my left)
    When I am CO, my stats are in the BB. (three to my left)
    When I am BTN, my stats are with MP. (two to my right)
    When I am SB, my stats are with the BTN. (one to my right)
    Hello support,

    I recently updated HM1 to the internal beta of May 3rd. Now this problem is occurring again!
    When I downgrade to the Feb 20th build, this problem is solved again. Why can I not use the latest build?

  8. #8
    HM Support Patvs's Avatar
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    Is this occurring when a table is not full. (for example when a 6max RUSH hand is dealt with only 4 players, because so few players are in the player pool)

    I'd stick to http://www.holdemmanager.com/Downloa..._11Apr2013.exe
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  9. #9
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    Quote Originally Posted by Patvs View Post
    Is this occurring when a table is not full.[/url]
    No, full table. 600-700 players in the pool.

    Upgraded to April 11th and that one is working as well. So only the latest build in May is not working properly.

  10. #10
    HM Support Patvs's Avatar
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    Where did you find a link to the May 3th build?
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

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