sync error: response from server does not contain valid XML

[cos360]

Have been trying to sync all day (downloading) but every 2 batches I get a sync error. Really annoying.sync error: response from server does not contain valid XML. WHY? what can i do.123.jpg

[DogNamedBluff]

Please uninstall HM2 and reinstall the latest version: http://www.holdemmanager.com/downloa...er_2_Setup.exe

Make sure you are running HM2 as an administrator
1) Go to C:\Program Files\Holdem Manager 2 (Program Files (x86) for the 64bit version)
2) Right click the HoldemManager.exe and choose "Properties".
3) Go to the Compatibility Tab and select "Run this program as an Administrator".
4) Repeat Steps 2 and 3 for HudFuncsApp.exe

Add exceptions for HM2, PostgreSQL, and any other programs you use for poker to your firewall and anti-virus exceptions lists.
http://hm2faq.holdemmanager.com/ques...%28Firewall%29

Turn off User Account Control: http://www.mydigitallife.info/2008/1...windows-7/]How to Disable and Turn Off UAC in Windows 7 My Digital Life

Run a manual Windows Update and install all updates, including all .net framework updates.
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You need to make sure that this folder

Windows 7/8/Vista: C:\Users\{username}\AppData\Roaming\HoldemManager\
Showing hidden files and sytem files and folders: Show hidden files

Windows XP: C:\Documents and Settings\User_name\Application Data\HoldemManager
Showing hidden files and sytem files and folders: Microsoft Corporation

is not read only and that all permissions are set to full for your user name. The folder will continue showing read only after that, this is an issue in Windows.
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If you continue to have problems, please reproduce the problem and send your log file to hm2support@holdemmanager.com with a link to this thread. -
http://hm2faq.holdemmanager.com/ques...ger+Support%3F