I just purchased instascan and I can't select the feature on table scanner settings. Do I need to do something before the option is available? Or does it take some time?
Instascan not available after purchase
I just purchased instascan and I can't select the feature on table scanner settings. Do I need to do something before the option is available? Or does it take some time?
Delete C:\ProgramData\XHEO INC\SharedLicenses\HEMGUI.lic (XP Users can find the file at C:\Documents and Settings\All Users\AppData\XHEO INC\SharedLicenses\HEMGUI.lic)
And please try this:
1. Update to http://www.holdemmanager.com/Downloads/HmUpdate.exe
2. Create a new text document in the Config folder and name it LicDebug
3. Open HM and register
4. Close HM and delete the LicDebug.txt file
Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.
If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here
Tried all that and didn't work. I have seen on my account that the purchase is still not registered, neither in the transactions part nor in the license keys part. Can that be the reason?
yes, email sales@holdemmanagerc.om to ask why the purchase appears not be be registered.
Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.
If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here
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