Sessions and Hands for ring games not updating
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  1. #1
    Junior Member
    Join Date
    Nov 2010
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    3

    Default Sessions and Hands for ring games not updating

    The sessions and hands in the ring games database are not updating for some reason. The import seems to be working fine, and im getting new updated hands through the tournament part, but for some reason the ring games arent updating. Any Idea why this could be?

  2. #2
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
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    33,523

    Default

    Playing on which site?


    Please update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe

    Try creating a new empty database, reimport your archive folder, and play a new session
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  3. #3
    Junior Member
    Join Date
    Nov 2010
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    3

    Default

    I am playing on fulltilt I updated to the newest version but unfortunately no change yet. Im not sure how to create a new database but ill try to figure it out.

  4. #4
    Junior Member
    Join Date
    Nov 2010
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    3

    Default

    OK i figured out how to create a new database, and it is working in there. What should I do now? Ide like to save my files from the other database obviously. Was the other database to full or something and thats why this happened?
    Really appreciate the help btw.

  5. #5
    HM Support netsrak's Avatar
    Join Date
    Feb 2009
    Location
    Germany
    Posts
    25,795

    Default

    Please try a reindex of your original database via pgadminIII->maintenance.
    If that doesn't help you should reimport all your hands (+notes +summaries).
    You should find the hands in the archive folder (default c:\hmarchive).
    The notes and tourney summaries you need to export from the old database and import to the new one.

    I recommend to create regular database backups in the future.

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