Active Session Tab Session Summary not updating
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  1. #1
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    Mar 2013
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    Default Active Session Tab Session Summary not updating

    Recently I noticed that while in a session the hands are not updating under the active session tab.
    Hitting the refresh button has not helped but when I switch the game type filter back and forth it adds the hands recently played...
    It is somewhat confusing because the open tables detected window is tracking the number of hands played without a problem.
    I hope someone is able to point me in the right direction.
    Thanks.

  2. #2
    You're out! udbrky's Avatar
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    Your computer clock should match your sessions time in active sessions and reports.

    if not, open Hand Importing - Site Time Adjustment and make the adjustment.

    The formula is Computer clock - Sessions time.

    So if your computer clock is January 1 12:00 and your sessions show January 1 5:00, you would add 7 hours.

    If your computer clock is behind the Sessions time, you would subtract.

    Please send a screenshot of your sessions with computer clock while playing if there is another issue.

    Please take and attach a screen shot - Capture a Screen Shot of your Desktop or the Active Window in Windows

    For 8/7/Vista, there is a built-in Snipping Tool in Start - Accessories.
    Regards udbrky (Chris)

  3. #3
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    Thank you I ended up adding one hour... I guess this was a result of recent daylight savings time?

  4. #4
    You're out! udbrky's Avatar
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    Yes, any sites that have their server based in the US might have this issue.
    Regards udbrky (Chris)

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