position check boxes not working
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  1. #1
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    Default position check boxes not working

    I've had this issue for awhile, kept forgetting to make a thread about it. I have since updated at least twice, currently I'm at the latest version and its still not resolved.

    The check boxes for positions under the main filters tab, don't work, there not clickable in my instal, no idea whats wrong, any ideas?

    Thanks.

  2. #2
    HM Support Patvs's Avatar
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    Default

    Please update to the latest beta - http://www.holdemmanager.com/downloads/HmBetaUpdate.exe

    For W7 and Vista you must set \holdem manager\dbcontrolpanel.exe, holdemmanager.exe and hmhud.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager installation directory. Right click the executables and select properties... then select "Run as admin" from the compatibility tab.


    ---

    It works for me.. try running the full installer again and fully reinstall HM
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  3. #3
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    I didn't have dbcontrol thingy set to run as admin, so I changed then, re-updated to latest beta and it still doesn't work. Guess I have to try a full re-install.

  4. #4
    HM Support netsrak's Avatar
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    It might be your display settings:
    you need to reduce it to 96dpi and then reboot.

    if your using Vista or XP Change DPI Settings in Windows VISTA

    if its windows 7
    DPI Display Size Settings - Change - Windows 7 Forums

    If that doesnt solve it please post a screenshot.

  5. #5
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    I've tried the dpi settings that didn't work, guess a full re-install is next

  6. #6
    HM Support netsrak's Avatar
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    Default

    Please post a screenshot

  7. #7
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    Default



    img posting didn't work, here's the link:

    http://img8.imageshack.us/f/hemfilters.png/

  8. #8
    HM Support netsrak's Avatar
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    From your screenshot i see that you didn't change the dpi settings the way we advised you.

    Please check the links we posted above.

    HM only works with 100% text size (=96dpi). This is something you have to change in your windows display properties.

  9. #9
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    from your post your assuming, I didn't change the dpi settings back before I took the screen shot.

    You simply asked for a screen shot, not a screen shot at 96dpi, I tested it on both settings, will take another screen shot when I get home.

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