Hello,
Boss Media released a new patch and changed the hand history format. when there is an all in with showdown the hands wont appear and many other hands are not imported in the holdemmanager. Is there a fix for it?
regards
Hello,
Boss Media released a new patch and changed the hand history format. when there is an all in with showdown the hands wont appear and many other hands are not imported in the holdemmanager. Is there a fix for it?
regards
Last edited by impaler; 02-19-2013 at 01:38 PM.
This is a known issue, HM-6469, we're working on a fix.
This bugticket is for HM2, but HM1 and HM2 use the same import-parsing, so after the HM2 fix, HM1 should also be fixed.
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Patvs, I sent you a PM on this
I have no eta when HM-6469 will be fixed, though the ticket has a 'urgent issue' high priority status.
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PATVs I know how to fix it (abstractly o.c. don't have any HEM code) and a solution for the meantime. Check your PM
Temporary solution, you can use the converter to convert the handhistories back to the old formatting.
We'll work on a fix, to support the new formatting.
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If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here
I don't have access to the converter.
Fruor only sent me a video of the converter working-in-action.
Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.
If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here
This is confirmed fixed in HM1.
Please update to this version:
http://www.holdemmanager.com/Downloa..._04Jun2013.exe
Regards udbrky (Chris)