Opening Error
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Thread: Opening Error

  1. #1
    Junior Member
    Join Date
    Feb 2013
    Posts
    1

    Exclamation Opening Error

    Hello guys.

    Sorry, I am Brazilian and how not found the answer in a forum in my language, calling just to post here. HM2 installed and when I try to perform the opening of the program the screen goes blank and does not even open. (other days worked and after a reboot stopped working).

    I hope you can help me.

    The image is attached

    I wrote this post with the help of google translator...

    erro hm2.jpg

  2. #2
    Former HM Support DogNamedBluff's Avatar
    Join Date
    May 2011
    Posts
    5,598

    Default

    Please uninstall HM2 and reinstall the latest version: http://www.holdemmanager.com/downloa...er_2_Setup.exe

    Make sure you are running HM2 as an administrator
    1) Go to C:\Program Files\Holdem Manager 2 (Program Files (x86) for the 64bit version)
    2) Right click the HoldemManager.exe and choose "Properties".
    3) Go to the Compatibility Tab and select "Run this program as an Administrator".
    4) Repeat Steps 2 and 3 for HudFuncsApp.exe

    Add exceptions for HM2, PostgreSQL, and any other programs you use for poker to your firewall and anti-virus exceptions lists.
    http://hm2faq.holdemmanager.com/ques...%28Firewall%29

    Turn off User Account Control: http://www.mydigitallife.info/2008/1...windows-7/]How to Disable and Turn Off UAC in Windows 7 My Digital Life

    Run a manual Windows Update and install all updates, including all .net framework updates.
    --
    You need to make sure that this folder

    7/Vista: C:\Users\{username}\AppData\Roaming\HoldemManager\
    Showing hidden files and sytem files and folders: http://www.bleepingcomputer.com/tuto...torial151.html

    XP: C:\Documents and Settings\User_name\Application Data\HoldemManager
    Showing hidden files and sytem files and folders: http://www.microsoft.com/resources/d....mspx?mfr=true

    is not read only and that all permissions are set to full for your user name. The folder will continue showing read only after that, this is an issue in Windows.
    --
    If you continue to have problems, please reproduce the problem and send your log file to hm2support@holdemmanager.com with a link to this thread. -
    http://hm2faq.holdemmanager.com/ques...ger+Support%3F

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