Hello, I've just downloaded Holdem Manager for the first time as I'm just starting my poker career and oddly enough I noticed that my statistics aren't gathered properly. For starters everytime the software skipps two players (when I play a 9handed game I have stats for 7 when it's 6handed only for 4) though that's not the worst. Even though the boxes appear digits don't change throughout the game. It only tracks two hands and that's it. I play on Poker Stars and my hand history is being saved, and I added this file to auto import in Holdem Manager 2 menu.
I tried googling this but it seems that there's no record of such problem, thanks in advance for any help.
PS: sorry for any mistakes english's not my first language
Make sure you are running HM2 as an administrator
1) Go to C:\Program Files\Holdem Manager 2 (Program Files (x86) for the 64bit version)
2) Right click the HoldemManager.exe and choose "Properties".
3) Go to the Compatibility Tab and select "Run this program as an Administrator".
4) Repeat Steps 2 and 3 for HudFuncsApp.exe
is not read only and that all permissions are set to full for your user name. The folder will continue showing read only after that, this is an issue in Windows.
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If you continue to have problems, please reproduce the problem and send your log file to hm2support@holdemmanager.com with a link to this thread. - http://hm2faq.holdemmanager.com/ques...ger+Support%3F