HM2 Trial Not Working

[GeorgeP321]

I signed up for the 30 day trial but after installing the application and logging into my acocunt it says I have 0 days left on my trial and i signed up on 1/29/2013. I have attempted to uninstall and reinstall it several times with no luck.

[DogNamedBluff]

Please email sales@holdemmanager.com. They will gladly assist you with this. Thank you.

[laidmason]

hello
Today I installed the HM2 trial version and registered the hm2 account as well. But after installation, there is username and password required but ut s not going through. Pop us message box appears and its written : error, unable to load DLL.mvs.api.service.dll. The specified module can not b found. exception from hresult:0x8007007e
Please help

[udbrky]

hello
Today I installed the HM2 trial version and registered the hm2 account as well. But after installation, there is username and password required but ut s not going through. Pop us message box appears and its written : error, unable to load DLL.mvs.api.service.dll. The specified module can not b found. exception from hresult:0x8007007e
Please help

Install VC++ 2013 from this link - https://www.microsoft.com/en-us/down....aspx?id=40784
- If you have 64 Bit Windows you have to install vcredist_x64.exe and if you have 32 Bit Windows you have to install vcredist_x86.exe.* You can check your Windows Control Panel System details if you are not sure which version of Windows you use.

Please let us know if that solves the problem for you.
​
If you continue to have problems:
​
Please see this FAQ for help in resolving licensing issues:
http://hm2faq.holdemmanager.com/ques...Holdem+Manager

If you continue to have problems, please reproduce the problem and zip/attach your HM2Logs folder with a detailed description of what you were doing and what problems you were experiencing - http://hm2faq.holdemmanager.com/ques...ger+Support%3F

Once you have collected/sent the logs roll back to 8536 from this link until we have a chance to review your logs - https://www.holdemmanager.com/Downlo...pdate_8536.exe

[laidmason]

Install VC++ 2013 from this link - https://www.microsoft.com/en-us/down....aspx?id=40784
- If you have 64 Bit Windows you have to install vcredist_x64.exe and if you have 32 Bit Windows you have to install vcredist_x86.exe.* You can check your Windows Control Panel System details if you are not sure which version of Windows you use.

Please let us know if that solves the problem for you.
​
If you continue to have problems:
​
Please see this FAQ for help in resolving licensing issues:
http://hm2faq.holdemmanager.com/ques...Holdem+Manager

If you continue to have problems, please reproduce the problem and zip/attach your HM2Logs folder with a detailed description of what you were doing and what problems you were experiencing - http://hm2faq.holdemmanager.com/ques...ger+Support%3F

Once you have collected/sent the logs roll back to 8536 from this link until we have a chance to review your logs - https://www.holdemmanager.com/Downlo...pdate_8536.exe

wow ty for your help. It works great !

[udbrky]

wow ty for your help. It works great !

You are very welcome. Thank you for letting us know it solved your problems. It helps us when crafting future replies to other customers with similar problems.

Good luck at the tables. If you have any further questions or problems do not hesitate to ask us.