HUD show only dashes for Full Tilt tourneys
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  1. #1
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    Default HUD show only dashes for Full Tilt tourneys

    Please, see attachment for this issue,Capture.PNG
    I'm using HM1 1.13.01 version.
    At same time I'm able to see normal HUD in HEM replayer, so import and all other settings are OK. It's also OK for Stars, and only wrong for FT.
    Thank you

  2. #2
    HM Support Patvs's Avatar
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    Default

    Bugticket on this is: HMONE-185

    We currently don't support multi-entry MTTs on Full Tilt in HM1.
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  3. #3
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    That was just an example! It is the same at ANY tournament, even at Heads UP.

  4. #4
    HM Support Patvs's Avatar
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    Read: http://forums.holdemmanager.com/rele...m1-update.html
    You may have to downgrade for Full Tilt on HM1.
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  5. #5
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    Sorry, what does it mean 'downgrade' in this situation? Please, explain.

  6. #6
    HM Support Patvs's Avatar
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    Instead of upgrading to the latest build.
    'Downgrade' to an older build, for example: http://www.holdemmanager.com/Downloa..._17Dec2012.exe
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    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  7. #7
    HM Support Patvs's Avatar
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    There can still be issues with any Rush MTT, Rush on Demand, Multi-Entry, and FTOPS/MINI-FTOPS (since those are 'special' tournaments).
    There shouldn't be any issues with normal tournaments. (for example all the 90man, 180man SNGs).
    If you encounter a game where the HUD doesn't come up, try using the TableFinder: http://faq.holdemmanager.com/questio...inderToShowHUD

    If the HUD still doesn't show, email us a handhistory file of such a game.
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

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