HEM running super slow
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  1. #1
    Junior Member
    Join Date
    Jan 2009
    Posts
    29

    Default HEM running super slow

    Recently, HEM has been bogging down my computer and causing it to freeze and everytime I open the HEM window it runs super slow. I have never had this problem, and it my computer is only using 10% or so of memory even when it is open. I am on the newest version in windows XP. any recommendations?

  2. #2
    Tech Support Manager morny's Avatar
    Join Date
    Jul 2008
    Location
    Ireland
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    20,888

    Default

    Hi,

    Can you make sure your Opacity slider in Hud options > Player Preferences> Appearance TAB is 100% to the right and also do the same for the mucked cards Opacity

    Also keep task manager running and have it sort by CPU in the Processes TAB and see what is using the most CPU when the lagging happens.

    Try disabling as many programs as possible such as AHK scripts,Firewall, limewire,Mikogo etc and Antiviruses and if they cant be disabled make sure you add all these programs to the exceptions list such as HMhud.exe,DBcontrol panel.exe and holdemmanager.exe from the Holdem Manager folder aswell as any of the other programs that happen to be running, sometimes for example the antivirus/firewall etc scan every file thats been processed and it can slow things down so running with as few programs as possible.

    Also going to control panel > Admin Tools > Event Viewer and copy and paste any description if there are any error or information events that coincide with the time of the lagging.

    Go to Hud Options > Site Options and disable all the prefetch/track live hands options

    Lastly make sure your graphics driver is up to date as this can make a big difference to lagging even with a brand new PC.
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