Crash report:
When there is a crash, please sent your log.txt file, located in the following folder to hm2support@holdemmanager.com:
Windows 7: C:\Users\{username}\AppData\Roaming\HoldemManager\
XP: c:\documents and settings\{username}\appdata\HoldemManager
19k limit: The replayer has a default 20k limit. In the replayer go to settings--> and change the limit to 0 (0=all hands)
Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.
If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here