Reports screen empty
Results 1 to 4 of 4
  1. #1
    Junior Member
    Join Date
    Jan 2013
    Posts
    2

    Default Reports screen empty

    After I updated HEM the reports screen went completely blank and I cannot fix this by myself, I tried reinstalling the program but that did nothing.

    I am running the program as administrator and the HUD seems to be working just fine. Windows is up to date. The reports and sessions screens are empty.

    Operating system Win7 64bit
    Antivirus Avast!
    Firewall Windows Firewall

  2. #2
    HM Support netsrak's Avatar
    Join Date
    Feb 2009
    Location
    Germany
    Posts
    25,795

    Default

    Please create a new database and import some hands. Do the reports work here?

  3. #3
    Junior Member
    Join Date
    Jan 2013
    Posts
    2

    Default

    The problem seems to have fixed itself. Today I fired up HEM and the reports screen is back to normal. The only changes I've made in between were rebooting the computer and changing windows font size back from 30% bigger to normal.

  4. #4
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
    Posts
    33,523

    Default

    HM1 can't rescale properly and requires Windows DPI settings of 96% (or 100%).
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

Similar Threads

  1. Empty reports
    By Kejsper in forum Bug Reports
    Replies: 2
    Last Post: 11-30-2012, 06:58 AM
  2. Reports empty
    By Steinpilz0104 in forum Bug Reports
    Replies: 15
    Last Post: 06-27-2012, 10:20 AM
  3. Reports are empty after formating
    By NachoAce in forum Bug Reports
    Replies: 5
    Last Post: 04-11-2012, 10:54 PM
  4. Empty Reports
    By grün in forum Manager General
    Replies: 3
    Last Post: 10-24-2011, 06:43 PM
  5. Reports tab empty
    By mattdudley79 in forum Manager General
    Replies: 10
    Last Post: 07-13-2009, 01:37 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •