Your computer clock should match your sessions time in active sessions and reports.
if not, open Hand Importing - Site Time Adjustment and make the adjustment.
The formula is Computer clock - Sessions time.
So if your computer clock is January 1 12:00 and your sessions show January 1 5:00, you would add 7 hours.
If your computer clock is behind the Sessions time, you would subtract.
Please follow these steps completely:
http://forums.holdemmanager.com/bug-...s-showing.html
We will need the answers to the questions in the thread as well.
Try creating a new cloud DB, sync to and from it, are the hands showing?