Pokerstars Zoom not working
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  1. #1
    Junior Member
    Join Date
    Oct 2008
    Posts
    8

    Default Pokerstars Zoom not working

    Hi,

    I just upgraded from HM1 to HM2.

    I have followed all the faqs but still zoom is not working, on HM1 is still working fine...

    Help please

  2. #2
    Junior Member
    Join Date
    Oct 2008
    Posts
    8

    Default

    i have the 2.0.0.7683 version

  3. #3
    Junior Member
    Join Date
    Aug 2012
    Posts
    14

    Default

    it;s been months, they never give an official release to solve the problem.i havent play any zoom for long time . SO TILT!!!

  4. #4
    You're out! udbrky's Avatar
    Join Date
    Jul 2008
    Posts
    20,898

    Default

    Your computer clock should match your sessions time in active sessions and reports.

    if not, open Hand Importing - Site Time Adjustment and make the adjustment.

    The formula is Computer clock - Sessions time.

    So if your computer clock is January 1 12:00 and your sessions show January 1 5:00, you would add 7 hours.

    If your computer clock is behind the Sessions time, you would subtract.

    Add:
    - holdemmanager
    - hudfuncapps
    - all of the easyhook, blitz.dll files and the stars/stars inject files in the hm program files folder - For windows firewall, you will have to type in the names of these files.
    - pokerstars.exe and pokerstarsupdate.exe
    - postgres and pg_ctl files from postgres\bin

    to your exceptions in your firewall and antivirus.

    Make sure all are running as administrator.

    If this doesn't work, we'll set up a teamviewer session. Please email support@holdemmanager.com with a description of the issue and a log file

    If you continue to have problems, please reproduce the problem, describe exactly what you were doing, and attach your log.txt file -

    http://hm2faq.holdemmanager.com/ques...ger+Support%3F


    Please follow these steps completely:

    http://forums.holdemmanager.com/bug-...s-showing.html

    We will need the answers to the questions in the thread as well.
    Regards udbrky (Chris)

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