Suddenly required license activation
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  1. #1
    Junior Member
    Join Date
    Apr 2010
    Posts
    17

    Default Suddenly required license activation

    I got the old "you need license activation" notification and I can't get through it whatsoever.
    I have rebooted, I have updated to the newest version, I have tried registering (I can't seem to login though I tried my Forum account and HM account, but says fail to login).

  2. #2
    Member
    Join Date
    Sep 2008
    Posts
    88

    Default

    Same here. Sent an email with the details copied to clipboard to support. Udated to 1.11.05 w/reboot, deleted postmaster.pid w/reboot, turned postgreSQL off and on w/reboot with no success.

  3. #3
    Junior Member
    Join Date
    Aug 2010
    Posts
    15

    Default

    I have the same problem.

  4. #4
    Member
    Join Date
    Sep 2008
    Posts
    88

    Default

    Also just attempted the following with no success found through search:

    Also please try this:

    1. Update to Hold'Em Manager - Poker Tracking and Online Analysis Software
    2. Create a new text document in the Config folder and name it LicDebug
    3. Open HM and register
    4. Close HM and delete the LicDebug.txt file

  5. #5
    Junior Member
    Join Date
    Nov 2008
    Posts
    29

    Default

    Same here!

  6. #6
    Junior Member
    Join Date
    Oct 2009
    Posts
    6

    Default

    I am having the same problem gives me error "Couldnt activate license on server: Operation timed out"

  7. #7
    Junior Member
    Join Date
    Oct 2009
    Posts
    3

    Default

    Same thing here although when I try to "reactivate" its telling me that I don't have enough disk space to complete activation.

    I got these messages:

    "Could not activate licence at server."
    "There is not enough space on the disk."

    More details:

    System info
    Timestamp: 2010-10-14T04:36:47 / 2010-10-13T21:36:47
    Entry Assembly: HoldemManager, Version=1.11.4.2754, Culture=neutral, PublicKeyToken=null
    Base Directory: C:\Program Files\RVG Software\Holdem Manager\
    Platform: Windows Vista Media Center 32-bit Service Pack 2 [6.0 Build 6002]
    OS Version: 6.0.6002.131072
    CLR Version: 2.0.50727.4206
    Process Bitness: 32-bit
    Culture: en-US / en-US
    Encoding: Western European (Windows)
    IIS Available: True
    Machine Code: XXXXX-WM2C0-P3FQU-1ATUD-XXXX <----- first and last "Xed" out

    Assemblies:
    Timestamp: 2010-10-14T04:36:47 / 2010-10-13T21:36:47
    Entry Assembly: HoldemManager, Version=1.11.4.2754, Culture=neutral, PublicKeyToken=null
    Base Directory: C:\Program Files\RVG Software\Holdem Manager\
    Platform: Windows Vista Media Center 32-bit Service Pack 2 [6.0 Build 6002]
    OS Version: 6.0.6002.131072
    CLR Version: 2.0.50727.4206
    Process Bitness: 32-bit
    Culture: en-US / en-US
    Encoding: Western European (Windows)
    IIS Available: True
    Machine Code: XXXXX-WM2C0-P3FQU-1ATUD-XXXXX <------Xed

  8. #8
    Tech Support Manager morny's Avatar
    Join Date
    Jul 2008
    Location
    Ireland
    Posts
    20,888

    Default

    Thanks were working on this and well resolve this asap, thanks for you patience
    --------------------------------------------------------------------------------------------------------------------
    We welcome any feedback on any solutions we provide, this helps us to provide better quality solutions in the future.

  9. #9
    Junior Member
    Join Date
    Sep 2009
    Posts
    6

    Default

    Is this a server side error? We cant really do anything more than wait?


  10. #10
    Junior Member
    Join Date
    Oct 2010
    Posts
    3

    Default

    Woa, almost a lot of people seem to be having this problem. I tried firing up HEM and got the same error. Though I'm glad that I'm not the only one with this issue. I almost thought I accidently messed up my database or something.

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