Opening Tables Freezes PokerStars
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  1. #1
    Junior Member
    Join Date
    Oct 2010
    Posts
    21

    Default Opening Tables Freezes PokerStars

    I have the latest version of HM2 ive tried un installing and re installing. Every time i try to open a table from the table scanner menu it finds the table then freeze pokerstars and i have to force close it.

    How do i solve this problem?

  2. #2
    You're out! udbrky's Avatar
    Join Date
    Jul 2008
    Posts
    20,128

    Default

    1) Click start - accessories
    2) Right click command prompt
    3) Choose Run as Administrator

    Type:

    sfc /scannow

    Hit enter

    When it finish type in cmd.exe

    Desktop\sfcdetails.txt

    on your desktop appear sfcdetails.txt

    4) Please schedule a disk check:

    chkdsk /f /r C:

    5) Hit enter

    6) Restart your computer.

    Afterwards, it will either show there are no integrity problems, or give a location for a file with errors. If this happens, please send us that file.

    Please duplicate the issue.

    Open Windows Event Viewer's - Windows Logs - Applications.

    Check for any errors and send the information by saving the error. They should be right at the top. We need errors, not information.

    Please send a log file as well.

    http://hm2faq.holdemmanager.com/ques...ger+Support%3F
    Regards udbrky (Chris)

  3. #3
    Junior Member
    Join Date
    Feb 2013
    Posts
    2

    Default

    Hi Guys,

    any news about solving this issue? I`m encountering the same problem with PokerStars lobby freeze.

    thanks for any updates.

  4. #4
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
    Posts
    33,523

    Default

    Which Operating System, Firewall, and Anti-Virus are you using?

    For W7 and Vista you must set \holdem manager\holdemmanager.exe, hudfuncsapp.exe are started as administrator. Run the windows explorer and navigate to your Holdemmanager2 installation directory. Right click the executables and select properties... then select "Run as admin" from the compatibility tab.

    Add exceptions to the windows firewall for those files even if the firewall is turned off. If you have a 3rd party firewall, do the equivalent or uninstall it temporarily.

    Run a manual Windows Update and install all updates, including all .net framework updates.

    Turn off User Account Control: How to Disable and Turn Off UAC in Windows 7 My Digital Life

    --


    Update to: http://forums.holdemmanager.com/hm2-...-february.html
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  5. #5
    Junior Member
    Join Date
    Feb 2013
    Posts
    2

    Default

    Thanks Patvs.

    The update seems to have solved the problem.
    I will test it in nearest few days and post back if the problem still exists.

  6. #6
    Junior Member
    Join Date
    Oct 2010
    Posts
    21

    Default

    The update a while back after my post fixed my issue but it comes back on and off randomly.

  7. #7
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
    Posts
    33,523

    Default

    Which Operating System, Firewall, and Anti-Virus are you using?
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

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