HM2 Hands go wrong direction
Results 1 to 4 of 4
  1. #1
    Junior Member
    Join Date
    Jan 2013
    Posts
    9

    Default HM2 Hands go wrong direction

    I am playing at PokerStars and heres my problem.
    Nearly every session i am having problems with hands imported. Sometimes some of them miss and since i know how to fix that i just reimport them, but the other times theres very strange problem appearing. I am playing 18 max turbo SNG's but few of the games go into 9 max turbo SNGs. What that means is for example i play a session of 24 18 max SNG turbo and at the end of it in statistics i see 21 18 max turbo and 3 9 max turbo SNG's played. basicly the stats and hands are right but some of the games are counted sepparetly.
    I want to play the game but instead i trying to fix different bugs and problems HM2 brings every session. If this continue happening i barrely consider buying this software. Hit me up with solution plz, ty for your time.
    Last edited by chistor; 01-16-2013 at 09:50 AM.

  2. #2
    Former HM Support DogNamedBluff's Avatar
    Join Date
    May 2011
    Posts
    5,598

    Default

    Please see this FAQ to make sure you are setting up Poker Stars and HM2 properly to save the hand histories and tournament summaries. - http://hm2faq.holdemmanager.com/ques...er+Stars+Setup

    Please make sure your Hand Importing > Site Time Adjustments have been set correctly.
    http://hm2faq.holdemmanager.com/ques...ime+Adjustment

    Please check your Settings > Start of Day as well. http://hm2faq.holdemmanager.com/ques...ings#DayStarts
    --
    To try and fix the issue, please create a new database
    http://hm2faq.holdemmanager.com/ques...m+Manager+2%3F

    and reimport the hands from the c:\HM2Archive folder.
    http://hm2faq.holdemmanager.com/ques...Hand+Importing

    All original hands that are auto-imported into HM2 get moved to an archive for performance reasons. Your \HM2Archive is in C:\HM2Archive by default, but you may have put it anywhere.

  3. #3
    Junior Member
    Join Date
    Jan 2013
    Posts
    9

    Default

    Tried all the tips u gave me and end up having same problem. The amount of wrong readed hands grows up. Out of 51 SNGs i have 7 of them counted as 9 max instead of 18 max. Main point is that only loosing hands are counted into 9 max, 7 out of those SNG's are the ones that i lost one which means it HM2 probably reads them wrong since i left an SNG before seeing the other table and it thinks that there was 1 only. Not sure why its happening but its kinda annoing, not allows me to see my real session statistics.

  4. #4
    You're out! udbrky's Avatar
    Join Date
    Jul 2008
    Posts
    20,898

    Default

    Please save and import your tournament summaries in Options.

    You can request prior summaries from support.

    If they still are wrong, we need both hand history files and the tournament summaries. Stars' hand history files do not contain the necessary information by themselves.

    Please zip and email the original hand history and tournament summaries (for Stars, FTP, and Pacific) files from c:/hmarchive and/or c:\hm2archive

    files are zipped by right clicking - send to - compressed folder

    For multiple files, copy to a folder, then zip them.

    to support@holdemmanager.com with a link to this thread.
    Regards udbrky (Chris)

Similar Threads

  1. Replies: 1
    Last Post: 05-28-2012, 03:29 PM
  2. Error Step 2 - Advice in the wrong direction
    By Caruso in forum Leak Buster
    Replies: 4
    Last Post: 02-10-2012, 05:49 PM
  3. point me in the right direction
    By dankje in forum Manager General
    Replies: 2
    Last Post: 08-09-2010, 11:50 PM
  4. omaha product direction
    By rmsilver in forum Manager General
    Replies: 2
    Last Post: 09-28-2009, 03:35 PM

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •