Notes not showing in the replayer
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  1. #1
    Junior Member
    Join Date
    May 2011
    Posts
    29

    Default Notes not showing in the replayer

    Using 2.0.0.7318.

    I take the notes while playing, pressing save & close. After that, the notes are visible when I play with the same player again. However, if I start the replayer from the CaddyReport, notes are not visible. Also not visible if I start it later, after I played some more hands with that player. Also not visible if I start the replayer from the list of hands in the By Stakes tab. And, wierd thing, if I start it from the list of hands in the By Stakes tab then the replayer starts up several times.

  2. #2
    Former HM Support DogNamedBluff's Avatar
    Join Date
    May 2011
    Posts
    5,598

    Default

    Please reinstall the latest version of HM2: http://www.holdemmanager.com/downloa...er_2_Setup.exe

    Please make sure you are running HM2 as an administrator
    1) Go to C:\Program Files\Holdem Manager 2 (Program Files (x86) for the 64bit version)
    2) Right click the HoldemManager.exe and choose "Properties".
    3) Go to the Compatibility Tab and select "Run this program as an Administrator".
    4) Repeat Steps 2 and 3 for HudFuncsApp.exe

    Add exceptions for HM2, PostgreSQL, and any other programs you use for poker to your firewall and anti-virus exceptions lists.
    http://hm2faq.holdemmanager.com/ques...%28Firewall%29

    Turn off User Account Control: http://www.mydigitallife.info/2008/1...windows-7/]How to Disable and Turn Off UAC in Windows 7 My Digital Life

    Run a manual Windows Update and install all updates, including all .net framework updates.
    --
    You need to make sure that this folder

    7/Vista: C:\Users\{username}\AppData\Roaming\HoldemManager\
    Showing hidden files and sytem files and folders: http://www.bleepingcomputer.com/tuto...torial151.html

    XP: C:\Documents and Settings\User_name\Application Data\HoldemManager
    Showing hidden files and sytem files and folders: http://www.microsoft.com/resources/d....mspx?mfr=true

    is not read only and that all permissions are set to full for your user name. The folder will continue showing read only after that, this is an issue in Windows.
    --
    If you continue to have problems, please reproduce the problem and send your log file to hm2support@holdemmanager.com with a link to this thread. -
    http://hm2faq.holdemmanager.com/ques...ger+Support%3F

  3. #3
    Junior Member
    Join Date
    May 2011
    Posts
    29

    Default

    Dear DogNamedBluff,

    Few releases ago you made a big shit by replacing some stats(mostly in the 3bet area). You said in the release notes that if we don't want to replace them in the hud then we should wait for a later version in which they will get their normal values back and in which no hud replacement would be necessary.

    Well, I did not make that update because I don't want to mess up with the HUD and I am still(for maybe more then a month) wait for the fix which you promised. So you can understand why I will not install the latest version of HM.

    A question though... did YOU try to reproduce the issue I described or I just get the standard copy-paste again?

    Thanks,
    batman

    PS. The problem reproduces each time.

  4. #4
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
    Posts
    33,523

    Default

    I don't understand why you don't want to update.
    The fix (that fixes the stat issue) in a future update, is a low priority ticket.

    There have been so many updates in the past month, just update to the latest beta:
    http://forums.holdemmanager.com/hm2-...ap-update.html


    and manually replace the HUD stats/popup stats.
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

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