HUD not working on RUSH

[kranrot]

Good day! Sorry for my english.
I have a problem.
HM HUD doesn't display any stats on RUSH games.

• It correctly works with other types of poker.
• I have installed the latest HM 1.11.05 beta 14.
• My OS is Windows XP.
• HM Importer correctly writes a stats into database from RUSH game, while I play it. So I can see and replay that hands in HM.
• HM Table Manager displays appropriate table record, but that record is empty ("players - 0/9; pot - 0; and so on...").
• OCR now is switched off, but once it was "on".

First time I used Table Finder, it displayed an unattached hands record. I performed required actions, but HUD still didn't display any stats. Then Table Finder always show "I can not find any unattached hands....."

Waiting for your help. Thank you!

[netsrak]

Is your FTP client in english language?

Please post screenshots of a table and the table manager.

[kranrot]

Yes, my FTP client and hand history is in english language.
Here are screenshots:



These are screenshots of a super turbo RUSH satellite tournament.

[netsrak]

Is it only for this table type that the Hud is not working? Can you please try some cash game rush tables?

[kranrot]

I tried to play:

• super turbo RUSH tournament
• turbo RUSH SNG

For these RUSH game types there is a problem described above.

I have played cash game RUSH table, as you requested.
While playing cash RUSH game, HM Table Manager shows not empty record, but doesn't display any stats directly at the table.


HM Table Manager covers table only in screenshot. I read it should not.

[netsrak]

Please reboot your computer and download and install the latest Beta again as first thing: http://www.holdemmanager.com/downloa...nager_Beta.exe

Sometimes it helps to open the tables before you start the auto-import. Can you try this too?

[kranrot]

I did it. Unfortunately it didn't help me.

[netsrak]

Please schedule a remote support session with our support. Email support@holdemmanager.net, with a link to this thread and your forum name, so we can setup a Teamviewer session.