Blank Reports Tab ?!?!?!?!?!
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  1. #1
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    Angry Blank Reports Tab ?!?!?!?!?!

    Well, I've been using 7318 (and no, I don't want to update atm!) for about 10 days on a new Win installation. The last time I played was about 13 hours ago on PokerStars. Now, I just opened my HM2, have a grayed out select username section + blank reports tab, and see a HM Advisory message: "There is a very isolated issue with blank reports if you create a non default parent folder when creating a new database, please use the default parent folder until we resolve the issue"...

    My parent folder is E:\users\***\AppData\Roaming\HoldemManager\Databas e\PokerStars - so this should be very standard (I only use a different HM2Archive folder). Furthermore, I don't get why this has been working quite some time withouth manually updating anything and out of a sudden it is not working anymore??!! Can you please explain that in full detail?! I suppose, that you're updating parts of HM2 without computer owners' permission and knowing. Restarted HM2, and now it seems to work again?!!?!

    Would you please explain in full detail what's going on!?

  2. #2
    HM Support Patvs's Avatar
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    The HM Advisory message: "There is a very isolated issue with blank reports if you create a non default parent folder when creating a new database, please use the default parent folder until we resolve the issue"...
    was a bug NOT affecting build 7318... but builds 7635 to 7662 and fixed in 7665

    7665: http://forums.holdemmanager.com/hm2-...-december.html
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  3. #3
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    Quote Originally Posted by Patvs View Post
    The HM Advisory message: "There is a very isolated issue with blank reports if you create a non default parent folder when creating a new database, please use the default parent folder until we resolve the issue"...
    was a bug NOT affecting build 7318... but builds 7635 to 7662 and fixed in 7665

    7665: http://forums.holdemmanager.com/hm2-...-december.html
    However, this bug occurred today with 7318 once.

  4. #4
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    settings--> updates--> turn on 'prompt for beta updates' and update to 7665
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  5. #5
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    Quote Originally Posted by Patvs View Post
    settings--> updates--> turn on 'prompt for beta updates' and update to 7665
    I don't wanna get those stats issues.

  6. #6
    HM Support Patvs's Avatar
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  7. #7
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    ALL stats issues from after 7318 solved?!

  8. #8
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    Which 'stat' issues are you refering to?
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  9. #9
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    Quote Originally Posted by Patvs View Post
    Which 'stat' issues are you refering to?
    http://forums.holdemmanager.com/hm2-...hm-7660-a.html

    Stats Issue with HM2 v7651+
    NB: There is an issue which affects the following stats if your upgrading from 7318 to 7651 or higher, it will only affect you once so if you updated already to 7651 or higher the next time this wont apply to you, below we detail the old stats name and the new name, you'll need to remove the old stat and add the new stats for the stat to work in your HUD's, if you don't want to be inconvenienced by this we recommend waiting for a further update in which we will fix this, we apologize for the inconvenience:

    TOT Fold to Blinds 3Bet -> TOT Fold to 3Bet IP
    TOT Fold to IP 3Bet -> TOT Fold to 3Bet OOP
    EP Fold to 3Bet from blinds -> EP Fold to 3Bet IP
    EP Fold to 3Bet from ip -> EP Fold to 3Bet OOP
    MP Fold to 3Bet from blinds -> MP Fold to 3Bet IP
    MP Fold to 3Bet from ip -> MP Fold to 3Bet OOP
    CO Fold to 3Bet from blinds -> CO Fold to 3Bet IP
    CO Fold to 3Bet from ip -> CO Fold to 3bet OOP
    BTN Fold to 3Bet from blinds -> BTN Fold to 3Bet IP
    SB Fold to 3Bet from ip -> SB Fold to 3Bet OOP

    TOT Call 3Bet from Opponent in blinds -> TOT Call 3Bet IP
    TOT Call 3Bet from Opponent ip -> TOT Call 3Bet OOP
    EP Call 3Bet from blinds -> EP Call 3Bet IP
    EP Call 3Bet from ip -> EP Call 3Bet OOP
    MP Call 3Bet from blinds -> MP Call 3Bet IP
    MP Call 3Bet from ip -> MP Call 3Bet OOP
    CO Call 3Bet from blinds -> CO Call 3Bet IP
    CO Call 3Bet from ip -> CO Call 3Bet OOP
    BTN Call 3Bet from blinds -> BTN Call 3Bet IP
    SB Call 3Bet from ip -> SB Call 3Bet OOP

  10. #10
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    If you have any of those stats in your HUD, remove them, and add them again under their new name.
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

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