HM2 Sync not showing
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  1. #1
    Junior Member
    Join Date
    Dec 2012
    Posts
    7

    Default HM2 Sync not showing

    Hi

    I currently use the trial of HM2 and i think the HM2 Sync option should work?
    I registered HM2 with my account but the sync tab is not showing (it shows for a brief second when i click on HM Sync in the main window but instantly disappears... known issue? What can i do to fix it?
    btw i use win 8 64bit, i tried it on 2 different computers (both win 8). and they DONT use the same Internet connection

    Fabian

  2. #2
    Junior Member
    Join Date
    Dec 2012
    Posts
    1

    Default

    I have exactly the same problem on my pc ( Windows seven 64 bits)

  3. #3
    HM Support Patvs's Avatar
    Join Date
    Feb 2009
    Location
    Amsterdam, the Netherlands
    Posts
    33,523

    Default

    Is your HM2 updated to build 7660?

    Go to the Home tab--> Database--> when you then select your database, is HM Sync (and Maintenance) selectable?
    If they're not, try creating a new database.
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  4. #4
    Junior Member
    Join Date
    Dec 2012
    Posts
    7

    Default

    Yes I have the latest version of HM. And no, thats the problem, the HM sync tab doesnt show there. I created a test DB and it didnt show either... it shows for a brief moment, when i click on databese (less than half a second)

  5. #5
    Former HM Support DogNamedBluff's Avatar
    Join Date
    May 2011
    Posts
    5,598

    Default

    HMSync is not available for trial editions of HM2. You must upgrade to a purchased version.

  6. #6
    Junior Member
    Join Date
    Dec 2012
    Posts
    7

    Default

    ok thank you. I read somewhere that it would work with the trial version, but maybe it did change...

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