HEM 2 crashes when I change the "Daterange" in Reports

[lolpoker]

fresh installation
postgresql 8.4
win 7 64bit


Reports -> Date Range -> Select any new date range -> HEM 2 shuts down


???

[derders]

+1

logs send

[lolpoker]

I did everything you suggested in your first answer to me - same problem again.

already sent in the log.rar

...

jesus christ - why is all holdemmanager and postgres such a pain in the ass all the time?..

If it weren't such a great product.. sigh

[lolpoker]

Now I even deinstalled Anti Virus, turned firewall off, installed HEM 2 again, added exceptions to firewall, everything... still crashes!

Everything else is working fine... Just when I want to change date range...


Might the problem be that I changed my postgres.config?!

[DogNamedBluff]

If you are crashing, please send your log.txt file to hm2support@holdemmanager.com with a link to this thread. -

http://hm2faq.holdemmanager.com/ques...ger+Support%3F

[lolpoker]

Ok,

Update:

I did the following:

I downloaded https://service.gmx.net/de/cgi/deref...ager2Setup.exe
and installed it over my existing version (which was a newer one I guess) WITHOUT deleting or uninstalling anything HEM2 beforehand.

Then, after starting HEM 2 normally it shows an UPDATE-Reminder that there is a newer version available.

I clicked yes etc. and downloaded and installed that version which is 7655 I think.

Firewall was off and Antivirus was uninstalled.
........

For whatever reason; - that did the trick.

I can now change the Date Range without HEM 2 crashing.

--------------

Can anyone one explain me WHY? Like, - im sure I had 7655 before all the uninstall / reinstall craze began in order to fix this problem!

[fozzy71]

Thank you for letting us know how you solved your problems.

This date range crash is a known bug caused by some missing modules. Reinstalling the full setup file for 7318 and then updating to 7655 should solve this issue to replace the missing modules.