Your Neteller account isn't working
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  1. #1
    Junior Member
    Join Date
    Sep 2010
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    10

    Default Your Neteller account isn't working

    Hi
    Iv been trying to get HEM for about a week now and seeing as i dont have a visa card i use neteller. I have been on to neteller after my transfer to yee kept failing and they said it's a problem on HEM's account. It tells me that "you or the recepient have exceeded the ammount of transfers allowed on the account" and to contact neteller....please do so as i'v been e-mailing yee and trying to get this sorted for too long.

    Thanks

  2. #2
    HM Support netsrak's Avatar
    Join Date
    Feb 2009
    Location
    Germany
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    25,787

    Default

    Thanks for this. I'll forward it to our sales department.

    Can you please contact sales@holdemmanager.net too, they will help you with the payment.

  3. #3
    Junior Member
    Join Date
    Sep 2010
    Posts
    10

    Default

    ya Iv e-mailed support and sales and still not sorted :S
    Hope its resolved soon as its the only way i can pay and really want HEM lol.
    Chears

  4. #4
    HM Support netsrak's Avatar
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    Feb 2009
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    Germany
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    25,787

    Default

    I've talked to our sales: it seems this Neteller problem comes up randomly and disappears after some days without anyone doing anything.

  5. #5
    Junior Member
    Join Date
    Sep 2010
    Posts
    1

    Default

    At neteller a disgusting support service! Probably them soon liquidate, to use neteller means to risk the money. Moneybookers much better.

  6. #6
    HM Support Patvs's Avatar
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    Feb 2009
    Location
    Amsterdam, the Netherlands
    Posts
    33,523

    Default

    I love Neteller. My Neteller conversation "with Carly from support to verify my account" ranks #1 as my sexiest phonecall ever. And the Net+ card is great. (higher withdrawal limits than Moneybookers)
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

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