HUD no longer working for pokerstars.it zoom tables

[knitwit]

After HEM update, HUD on zoom no longer working. Still working fine for normal tables. I had the same issue a few months ago and solved it by changing the "show previous hands" in the hud config from 3 to 0. It is still zero now but problem has returned.
Am using windows xp.
I dont think its a timezone issue - but poss hand importing issue? dont know - note caddy is working but I reports on active setting is not showing hands either. Language in pokerstars menu is set to English. All relevant programs set to run as administrator

Thanks

ps I am unable to post threads on my "normal" computer. Can add title but no text. Any ideas why that might be?

[DogNamedBluff]

Please make sure the hand history folder path in the poker client and the HM2 Hand Importing > Auto Import Folder paths both match and the hand histories are being saved in English.

Next make sure the Hand Importing > Site Time Adjustments have been set correctly.
http://hm2faq.holdemmanager.com/ques...ime+Adjustment

Finally, if those do not resolve the issue please try again on a new database
http://hm2faq.holdemmanager.com/ques...m+Manager+2%3F

If that solves the issue, you can reimport your hands again from the c:\HM2Archive folder.
http://hm2faq.holdemmanager.com/ques...Hand+Importing

All original hands that are auto-imported into HM2 get moved to an archive for performance reasons. Your \HM2Archive is in C:\HM2Archive by default, but you may have put it anywhere.

If none of these suggestions help, please email hm2support@holdemmanager.com, with a link to this thread, and your forum name, so we can schedule a Teamviewer session.

Please let us know when you are available in GMT time. Please remember that we schedule a couple days in advance and need to fit into our schedules. So give us a few days range of times and notice.

The World Clock - This link will help you convert your time.

Thank you.

ps I am unable to post threads on my "normal" computer. Can add title but no text. Any ideas why that might be?

I have sent this question to other tech support member for more information as to why this may be occurring for you.