HEM2 performance issues since update

[Rdysn5]

I'm finding that HM2 is running a lot slower than usual since the latest update. Hands are importing slowly, my HUD is slower and the program is just all around slower. I noticed that in the windows sidebar gadget that shows memory usage, mine shoots up to 90% when I have HM2 running. It used to reach a max of around 65%. My specs are crucial m4 SSD, 6GB RAM and core i7 950 CPU. I'm wondering if I should try adding more RAM and see if that helps?

[Patvs]

Are you mass multitabling?

Contact pmorny@holdemmanager.com
He's investigating the performance issues affecting some users in the latest build.

You don't have to add more RAM, it's a known issue, though only affecting a small amount of users.
For most users 7635 has seen an improvement in performance.

[nabokow]

I can confirm very high CPU usage (i5 2500k + 8gb ram + SSD) after last update, as well as ram usage (HEM2 uses over 2GB ram mid-session), will probably roll back to previous build

playing 9 tables, but soft is performance hungry even if I close some tables
especially notetaking becomes impossible, as software is very slow if u open player notes.

[Patvs]

Are you also using NoteCaddy?
You're mainly using HM2 to take player notes, or you also use the pokerclient (PokerStars?) to take notes?

[nabokow]

I do not have notecaddy premium, only basic notecaddy, which is on.
I use HM2 to take notes, while running 9 tables @ pokerstars.

[DogNamedBluff]

Please reproduce the issue and send your log.txt file to hm2support@holdemmanager.com with a link to this thread.-

http://hm2faq.holdemmanager.com/ques...ger+Support%3F

We may need to set up a TeamViewer session to help investigate/resolve these issues.

Thank you.