Parseing errors: HM2 and PokerStars
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  1. #1
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    Exclamation Parseing errors: HM2 and PokerStars

    I downloaded HM2 yesterday and haven't gotten it to work since then. I followed few tutorials on connecting the hand and tournament logs with the program but it seems to have issues parseing the logs.

    Basically I open hands and it shows me "No Hands Found". Whenever playing at a table, the HUD has issues parseing the logs too and just displays "Waiting for hands...".

    When I check Hand Importing > Import History > Import source: Auto it basically shows that nothing is imported and that there have been errors.

    Here is one hand of one of the files that got rejected:

    Code:
    PokerStars Hand #89949962266: Tournament #650373446, 9+0 Hold'em No Limit - Level I (15/30) - 2012/11/28 12:35:07 ET
    Table '650373446 1' 6-max Seat #1 is the button
    Seat 1: Slick_BMP (1500 in chips) 
    Seat 2: Talk530 (1500 in chips) 
    Seat 3: U96E (1500 in chips) 
    Seat 4: Tsarou1188 (1500 in chips) 
    Seat 5: Ilona2587 (1500 in chips) 
    Seat 6: maxi814 (1500 in chips) 
    Talk530: posts small blind 15
    U96E: posts big blind 30
    *** HOLE CARDS ***
    Dealt to U96E [Qs Ts]
    Tsarou1188: raises 90 to 120
    Ilona2587: folds 
    maxi814: calls 120
    Slick_BMP: folds 
    Talk530: calls 105
    U96E: folds 
    *** FLOP *** [2h 6h Qh]
    Talk530: checks 
    Tsarou1188: bets 210
    maxi814: calls 210
    Talk530: calls 210
    *** TURN *** [2h 6h Qh] [5d]
    Talk530: checks 
    Tsarou1188: checks 
    maxi814: bets 660
    Talk530: raises 510 to 1170 and is all-in
    Tsarou1188: folds 
    maxi814: calls 510 and is all-in
    *** RIVER *** [2h 6h Qh 5d] [Ks]
    *** SHOW DOWN ***
    Talk530: shows [8h Kh] (a flush, King high)
    maxi814: shows [5s 2s] (two pair, Fives and Deuces)
    Talk530 collected 3360 from pot
    maxi814 finished the tournament in 6th place
    *** SUMMARY ***
    Total pot 3360 | Rake 0 
    Board [2h 6h Qh 5d Ks]
    Seat 1: Slick_BMP (button) folded before Flop (didn't bet)
    Seat 2: Talk530 (small blind) showed [8h Kh] and won (3360) with a flush, King high
    Seat 3: U96E (big blind) folded before Flop
    Seat 4: Tsarou1188 folded on the Turn
    Seat 5: Ilona2587 folded before Flop (didn't bet)
    Seat 6: maxi814 showed [5s 2s] and lost with two pair, Fives and Deuces

    Right now the only thing I've done aside from following some tutorials from the HM2 FAQ is changing Region and Language format to English-US(short date format M/d/yyyy).

    I have also tried to create a new database, install both PokerStars and HM2 before finding out there is a parseing issue involved.

    Any help very appreciated, wouldn't want the trial to go to waste.
    Last edited by metsavend; 11-28-2012 at 02:32 PM.

  2. #2
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    Default

    Just tried setting it up with Full Tilt Poker client and these log files are getting errors too.

    Here is one of the logs:
    Code:
    Full Tilt Poker Game #31541442886: Table .COM Play 24 (6 max) - 1/2 - No Limit Hold'em - 01:45:28 EET - 2012/11/29 [18:45:28 ET - 2012/11/28]
    Seat 3: dusan1110 (554)
    Seat 5: Jane Go (872)
    Seat 6: U96E (100)
    dusan1110 posts the small blind of 1
    Jane Go posts the big blind of 2
    U96E posts 2
    The button is in seat #1
    *** HOLE CARDS ***
    Dealt to U96E [3c 7c]
    U96E has 15 seconds left to act
    U96E checks
    dusan1110 calls 1
    Jane Go checks
    *** FLOP *** [Qc Js Ah] (Total Pot: 6, 3 Players)
    clau1945 adds 140
    dusan1110 checks
    Jane Go checks
    U96E checks
    *** TURN *** [Qc Js Ah] [9h] (Total Pot: 6, 3 Players)
    dusan1110 checks
    Jane Go bets 6
    U96E has 15 seconds left to act
    U96E folds
    dusan1110 folds
    Uncalled bet of 6 returned to Jane Go
    Jane Go mucks
    Jane Go wins the pot (6)
    *** SUMMARY ***
    Total pot 6 | Rake 0
    Board: [Qc Js Ah 9h]
    Seat 3: dusan1110 (small blind) folded on the Turn
    Seat 5: Jane Go (big blind) collected (6), mucked
    Seat 6: U96E folded on the Turn

  3. #3
    HM Support Patvs's Avatar
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    Default

    Full Tilt: we don't support play money hands, but real money hands only.

    PokerStars: is this also a play money game? Buyin shows as 9+0, a real money game should show a different formatting such as $8.34 +$0.66
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  4. #4
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    Yes, they both are play money games. Should I try a real money game under PokerStars?
    Does the log file otherwise look correct(date/time formating and so on)?
    Last edited by metsavend; 11-29-2012 at 03:42 PM.

  5. #5
    HM Support Patvs's Avatar
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    Default

    Yes, the handhistories look fine.
    If PokerStars saves them---> and you have that folded added as an 'auto import folder' you'll get a HUD (and the hands will be imported) when you play on a real money table.
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

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