Session Win / Loss wrong for FTP Rush Hand
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  1. #1
    Junior Member
    Join Date
    Aug 2010
    Posts
    1

    Default Session Win / Loss wrong for FTP Rush Hand

    Hi, my problem is that I won a hand without showdown (FTP Rush, $0.02/$0.05) and HEM reports that I lost the hand. I called preflop, raised post flop and all others folded. Replayer shows that I won hand, as does hand history when copied to clipboard (reporting that I won $0.42). In session history, however, it shows as a loss, and is highlighted red. No winner is reported on Winner tab.

  2. #2
    HM Support netsrak's Avatar
    Join Date
    Feb 2009
    Location
    Germany
    Posts
    25,795

    Default

    Please zip and mail the original handhistory files (you find them in the HM archive folder or in the handhistory folder of your poker client) together with a link to this thread, screenshots of the reports and an explanation of the problem to support@holdemmanager.net. We will then try to reproduce the problem.

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