Hem 1 not working after 888 latest update - Page 2
Page 2 of 7 FirstFirst 1234 ... LastLast
Results 11 to 20 of 65
  1. #11
    *** HM3! *** fozzy71's Avatar
    Join Date
    Jun 2005
    Location
    HM Support
    Posts
    32,803

    Default

    I can not give an ETA for our next release of HM1 since it relies on us first releasing HM2.

    The assigned internal ticket # on this issue is HMONE-183: Pacific: no HUD on cash tables after client update

    I have added all of your email address to the ticket so we can notify you once we have fixed it.


    If anyone else wants to be notified when it is fixed please send an email to support@holdemmanager.com and include "Notify Me When HMONE-183 Is Resolved" in the subject line and body of the email.

  2. #12
    Junior Member
    Join Date
    Nov 2012
    Posts
    15

    Default

    Thanks fozzy
    Last edited by Nancy Boy; 11-25-2012 at 11:24 PM.

  3. #13
    Member
    Join Date
    Dec 2010
    Posts
    85

    Default

    Subbing. Have same problem.

    Please add me to the list to be advised when update is done. Thanks

  4. #14
    *** HM3! *** fozzy71's Avatar
    Join Date
    Jun 2005
    Location
    HM Support
    Posts
    32,803

    Default

    Quote Originally Posted by Nancy Boy View Post
    Thanks fozzy
    Quote Originally Posted by Fletchdad View Post
    Subbing. Have same problem.

    Please add me to the list to be advised when update is done. Thanks
    I have added your email addresses to the ticket so we can notify you once we have fixed it.


    If anyone else wants to be notified when it is fixed please send an email to support@holdemmanager.com and include "Notify Me When HMONE-183 Is Resolved" in the subject line and body of the email.

  5. #15
    Senior Member
    Join Date
    Aug 2008
    Posts
    252

    Default

    any further info? fixes for problems like this are usually pretty fast, no?

  6. #16
    You're out! udbrky's Avatar
    Join Date
    Jul 2008
    Posts
    20,898

    Default

    We do not have an ETA on this yet.
    Regards udbrky (Chris)

  7. #17
    Senior Member
    Join Date
    Aug 2008
    Posts
    252

    Default

    Thats pretty ridiculous, this is a pretty huge problem ; alot of my volume is at that site. Can you guys please fix this ASAP? Is there a Hm2 fix? Whats the hold up?

  8. #18
    *** HM3! *** fozzy71's Avatar
    Join Date
    Jun 2005
    Location
    HM Support
    Posts
    32,803

    Default

    Quote Originally Posted by praetor View Post
    Thats pretty ridiculous, this is a pretty huge problem ; alot of my volume is at that site. Can you guys please fix this ASAP? Is there a Hm2 fix? Whats the hold up?
    We have a fix in place for our HM2 internal beta build that is being tested. We hope to have it released as a gold beta update later this week/weekend. To get prompted for the beta update make sure that the Settings > Updates > [x] prompt for beta updates, is enabled.

    Once we get this next hm2 gold beta released we will start working on the HM1 pacific/ftp and other issues.

  9. #19
    Holdem Manager Support Sarek's Avatar
    Join Date
    May 2010
    Location
    Eridani 40
    Posts
    22,519

    Default

    We can offer a temporary solution till we fix Pacific HUD issue in HM
    1) Download previous 888 client version installer here: http://setupspoker.images4us.com/set...pokersetup.exe
    and install it "over existing"
    2) Then make a backup copy (archive) for these folders
    C:\Program Files (x86)\PacificPoker
    (for XP users path is C:\Program Files\PacificPoker)
    %appdata%\PacificPoker
    3) Start 888 client, when it update itself - close it. (This updating can take time, depending on internet connection speed, and even can happen not on first client run)
    4) Restore backuped in (2) folders - now when you start client, it will think his version is already new and not proceed update.
    5) With this old client version HM works OK.

  10. #20
    Senior Member
    Join Date
    Aug 2008
    Posts
    252

    Default

    That file you link to is like 370 mb,, which is extremely large and makes no sense for a poker client?

Similar Threads

  1. HUD stopped working after latest 888 update
    By Nancy Boy in forum Releases
    Replies: 40
    Last Post: 02-14-2013, 05:25 AM
  2. HEM Sync isn't working anymore since latest Update
    By Pirni in forum General Support
    Replies: 1
    Last Post: 05-02-2012, 12:01 AM
  3. Replies: 3
    Last Post: 03-28-2011, 03:31 AM
  4. HM not working after latest FT update
    By sync in forum Manager General
    Replies: 1
    Last Post: 09-02-2009, 10:38 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •