HUD stopped working after latest 888 update
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  1. #1
    Junior Member
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    Nov 2012
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    Default HUD stopped working after latest 888 update

    Hello,

    My HUD stopped working after 888 did their latest update. I was just wondering if anyone else noticed this and to bring it to HM1 Support's attention if you/they did not know yet. I see on 2+2, other players are having the same problem.

    Sorry if I wrote this in the wrong place.

    Thank-you

  2. #2
    HM Support Patvs's Avatar
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    Default

    HUD issues on the new Pacific tables is known and has been documented in detail and provided to the developers to resolve. While I do not have a specific date for when this issue will be resolved, we are putting out updates regularly.

    The assigned internal ticket # on this issue is HM-5936.
    Participate in the Beta release of the newest Hold'em Manager version: HM Cloud. Sign-up HERE.

    If you would like to leave some feedback to help us improve the quality of the solutions, and/or the support quality you received, - you can do this here

  3. #3
    Junior Member
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    Nov 2012
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    Hello im using Hem 1 and today after I updated the 888 software my hud stopped working - when I go to "sessions" i see that hands are tracked - session is tracked but hud is not appearing . PLease assist !

    Thank u

  4. #4
    Holdem Manager Support Sarek's Avatar
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    Please try this
    Close HM, open this file in Notepad
    C:\Program Files\RVG Software\Holdem Manager\Config\ExeNames.txt
    and remove this line in it
    12,poker.exe
    save file, run HM and use Tfinder - will ask to add site in list and then HUD should work automatically.

  5. #5
    Junior Member
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    Nov 2012
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    Default

    Quote Originally Posted by Sarek View Post
    Please try this
    Close HM, open this file in Notepad
    C:\Program Files\RVG Software\Holdem Manager\Config\ExeNames.txt
    and remove this line in it
    12,poker.exe
    save file, run HM and use Tfinder - will ask to add site in list and then HUD should work automatically.
    Thank-you Sarek,

    I deleted and saved the file. I used Tfinder and dragged the red X to the table. The red X jummped back into the Tfinder window and I clicked O.K. The table I was at showed in the Tfinder window but not in the Tmanager window and my HUD did not open. I hope this is what you were sudjesting, if I misunderstood please let me know.

    Thank-you very much for your time helping with this problem.


    Sarek,

    Please forget about my above post...I did not "select" the table in the Tfinder window.....my HUD is working now.

    Thanks again
    Last edited by Nancy Boy; 11-22-2012 at 08:45 PM.

  6. #6
    Junior Member
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    Nov 2012
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    did it it doesnt work,just loads the hud but it freezes only on the 1st hand.when i use the Tfinder it shows a massage that asks me if i want to "add the poker exe to the list".if i accept it freeze like i explained in the 1st scentnce of the this reply,but if i decline hud starts to work normally , the bad news is that - table manager doesnt detect the next table i open and i have to do the same thing to every table i open(and the hud doesnt match the players also its mixed ),fix this as well and problem will be solved .
    Thnaks
    Last edited by N1kobg; 11-22-2012 at 09:13 PM.

  7. #7
    Junior Member
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    Nov 2012
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    Yes, mine is frozen also. I thought it worked because it popped up, but after a couple orbits I saw it was not changing.

    I also declined just to try it.....and my hud worked normal...
    Last edited by Nancy Boy; 11-23-2012 at 02:48 AM.

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