Originally Posted by
Tangerine 53
Following your guidelines it takes me to a page which shows that my Hold em manager is stored in 8.4. The same directory also seems to have some files with v 8.2 and 8.3 but these don't contain any references to HEM. I have no idea what version the HM1 database is created in - how do I find that out? Sorry this is getting rather complicated for my flimsy PC skills to deal with. I tried the backup and restore wizard today taking the files from my old PC and restoring them to my new PC but this didn't work - HEM said something about not seeing a postgres version. I then had to uninstall and install it all again as I was then effectively locked out of HEM. Sorry but I really need what may seek like 'horsey ducky' advice to you as I don't really know what to do. Without this I think I'm resigned to simply leaving all the old hands on the old PC.
If I am understanding this thread correctly it sounds like your backup was created with 8.3 but it won't restore to your new PC which has 8.4 installed. I would suggest you try reinstalling 8.3 to the new machine to see if you can then restore the backup file, or just backup your old computer's database manually and import everything manually.
To reinstall 8.3:
1) Uninstall PostgreSQL from the Windows Control Panel.
2) run the command - start > programs > accessories > command prompt > right-click > run as administrator
PHP Code:
net user postgres /delete
4) reboot.
5) Install PostgreSQL 8.3.x from this page - Download PostgreSQL | EnterpriseDB
If you want to just backup everything manually isntead:
Export your Hand Histories
http://faq.holdemmanager.com/questio...6+Export+Hands
Export Your Notes
http://faq.holdemmanager.com/images/notes-02.jpg
Export Your Bonuses and Rakeback ' Options > Rakeback & Bonuses http://faq.holdemmanager.com/images/...bonuses-01.jpg
Export any tourney summaries by selecting all your tournaments in the Data View Sub-Tab of the Tourney > Results Menu and choose Export Tourney Results and summaries
http://faq.holdemmanager.com/images/...ta-view-01.jpg
Then can you create a new database http://faq.holdemmanager.com/questio...elete+Database
Finally reimport all your hands/notes/summaries into the new database
All original hands that are auto-imported get moved to an archive for performance reasons. Your \HMArchive is likely not in your \Holdem Manager directory. We normally suggest you use C:\HMArchive, but you may have put it anywhere.
The archive should be organized by \Month\DayOfMonth (example: D:\HMArchive\2009\07\31).
Separately I've loaded 888 (Pacific) onto my new laptop but whilst HEM is seeing the hands and they are being saved in a hand history file I'm not getting any HUD on the website. I seem to remember getting this before when I first started at 888 on the old PC but am unsure of how to resolve it - hope you can help on this also.
Regarding HM1 and Pacific please see this thread - http://forums.holdemmanager.com/rele...st-update.html
The assigned internal ticket # on this issue is HMONE-183: Pacific: no HUD on cash tables after client update
I have added your email address to the ticket so we can notify you once we have fixed it.